Sr. Program Manager, P&C Programs

The AXA XL North America Programs Unit provides customized program solutions and underwriting capacity for market‑leading delegated‑authority Program Administrator partners who underwrite and administer Property and/or Casualty programs on our behalf.

The Program Manager is responsible for both Underwriting goals and Relationship Management goals for an assigned portfolio of mainly Property and Inland Marine delegated authority programs.

What you’ll be DOING

What will your essential responsibilities include?

Financial:

• Achieve an assigned combined ratio on the portfolio of all programs managed.
• Meet or exceed required rate change and other key performance metrics for all programs managed.

Underwriting:

• Perform Underwriting Audits for all assigned programs, prepare audit reports, and ensure compliance with all recommendations made in accordance with Division standards for timeliness.
• Update and actively manage adherence to Underwriting Guidelines for all programs managed, and handle referrals that fall outside of the Guidelines.

Operational / Client Engagement:

• Establish and actively manage customized Program Management Plans for all programs. These Plans are developed through regular client engagement, understanding needs and aspirations, and aligning business objectives.

Growth:

• Achieve or exceed budgeted premium volume for all programs managed.
• Support the writing of new programs and develop product or service enhancements for existing programs.

You will report to the Head of Casualty Programs.

What you will BRING

We’re looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Experienced in successfully managing multiple Lines of Casualty (GL, Auto, Excess, Workers Compensation) business at both an individual account and portfolio level.
• Ability to influence stakeholders such as delegated authority partner decision-making.
• Ability to build effective relationships across the organization, including superiors and peers, supporting collaboration and meeting stakeholder needs.
• Ability to interpret program specific KPIs and metrics to draw conclusions about the health of the program and develop actions based on conclusions.
• Outstanding Communication: Excellent verbal and written communication, collaboration and presentation skills and willingness to mentor others.
• Experience with Project planning and project management frameworks that enable the assessment of a business and the development of solutions to improve it.
• Self‑starter who is organized and able to work independently as well as collaboratively in a fast‑paced team‑centric environment.
• Demonstrated leadership and mentoring skills with the ability to obtain cooperation and participation of individuals and groups.
• Travel is estimated at 20%.

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid‑sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

By combining a comprehensive and efficient capital platform, data‑driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business – property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com.

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another – and our business – to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family‑friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at Inclusion & Diversity at AXA XL | AXA XL. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever‑changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023‑26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems – the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far‑reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We’re building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal‑led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see Sustainability at AXA XL.

The U.S. base salary range for this position is $106,500 to $186,500 USD.

Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.

At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL’s benefits offerings, please visit US Benefits at a Glance 2025.