Clerical Assistant

Overview:

ORGANIZATION: Allegheny Children’s Initiative
DEPARTMENT: Administration
POSITION: Clerical Assistant
STATUS: Full Time; 40 hours / week
SCHEDULE / HOURS: Monday through Friday; 8:30am-4:30pm
LOCATION: Pittsburgh (South Side)

Allegheny Children’s Initiative, a subsidiary of Partners For Quality Inc., is a non-profit organization that provides mental and behavioral health community-based services to children, adolescents and families throughout Allegheny County. Based in Pittsburgh’s South Side, we provide Intensive Behavioral Health Services, Service Coordination, Student Assistance, Parent-Child Interaction Therapy, and Family Based Mental Health programs. ACI has earned certification from the Council On Accreditation.

Responsibilities:

Provide electronic and paper clerical support to programs and staff, greet visitors to ACI, and answer/direct telephone calls.

• All responsibilities shall be conducted in a manner consistent with the vision, mission and values of the agency
• Greet all visitors and alert appropriate staff
• Answer main phone line and route incoming calls as necessary
• Enter Student Assistance Program referrals into the Electronic Health Record (EHR) in a timely and accurate manner
• Mail and upload Student Assistance Program (SAP) correspondence and document in the EHR
• Send SAP Parent/Guardian Survey
• Update and coordinate SAP Letters of Agreement with school districts and private schools
• Enter data (i.e. Consumer Outcome Surveys) into Community Care Behavioral Health Organization (CCBHO) E-Portal
• Update and coordinate Linkage Agreements between Allegheny Children’s Initiative and area providers
• Maintain and replenish all paper forms
• Assemble program admission packets
• Maintain and order office supplies
• Maintain all office equipment, i.e. copier, postage machine, etc. and call for repairs as needed
• Submit maintenance work order requests
• Distribute daily mail
• Maintain and distribute staff phone list
• Maintain staff parking pass distribution list and provide temporary parking passes to visitors
• Maintain and distribute supervisor on-call list
• Provide clerical support (copying, mailing, typing, collating, etc.) to address programmatic needs

BENEFITS

• Full Time employees enjoy a comprehensive benefits package:
• Health, Dental and Vision Insurances
• $1,200 cash payout option in lieu of Health Insurance coverage
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• 16 to 26 Paid Days Off / year
• Wellness Days (2 per year)
• Sick Time
• 8 Paid Holidays
• Short Term Disability
• Long Term Disability
• Life Insurance
• Optional 401(k) with Employer match

WORK PERKS

• Paid orientation and training
• Free parking (select locations)
• Employee Activities, Rewards and Recognition Programs
• Comprehensive Employee Assistance Program

APPLY TO THIS POSITION

Interested applicants can choose to apply in any of the following ways:

Complete an employment application online

Email resumes:[email protected]

Partners For Quality and its family of agencies are an equal opportunity employer

EOE

Qualifications:

• High School Diploma
• Minimum of three years of relevant, paid experience activities
• Strong clerical skills in typing, filing, paper processing, and computer use
• Excellent communication and customer service skills
• Act 33 / 34 and FBI clearances required
• Reliable transportation to and from work

Minimum Compensation: USD $15.00/Hr. Maximum Compensation: USD $15.50/Hr.