Mobile Activation Specialist

Job Description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our teams enable tech for thousands of homes everyday. We're now bringing that expertise to Boost Mobile, redefining expectations with bold action and a nationwide cloud-native 5G network. We're built to disrupt and ready to lead.

Job Duties and Responsibilities

Boost Mobile is reinventing retail with our Mobile Store - a personalized, convenient alternative to traditional storefronts. As the face of the brand, you’ll deliver a smooth, friendly experience from doorstep to device activation, answer questions, and offer tips to make a great experience.

Why You'll Love This Role:

• Be Part of Something Big: Join a team that's revolutionizing the wireless industry
• Make a Real Impact: Directly contribute to customer satisfaction and drive sales growth
• Grow Your Skills: Gain valuable experience in sales, customer service, and mobile technology
• Enjoy a Dynamic Environment: Thrive in a fast-paced, ever-evolving industry

Our full-time, trained Mobile Tech Experts:

• Bring the BOOST to Customers: Ensure maximum convenience by bringing a premium service directly to customers' homes or workplaces—at no additional cost.
• Provide Seamless Delivery & Setup : On-site product delivery, activation, and setup for a secure, hassle-free experience, while preventing fraud.
• Personalize Device Support: Assist with device setup, device usage, data transfers, and troubleshooting tailored to individual needs.

• Engage with Customers: In-person customer support to assess needs, recommend solutions, demonstrate products, and drive satisfaction throughout the sales and delivery process.

• Deliver Accurate Transactions & Inventory: Precise sales processing and inventory management with detailed record-keeping.
• Maintain Vehicles: Maintaining company vehicles to ensure safe, reliable, and professional service delivery.

Skills, Experience and Requirements

• High school diploma or GED
• Valid driver’s license with a clean driving record
• Adaptable, excellent time management, communication, troubleshooting and customer service
• Willingness to work flexible shifts, including nights, weekends, and holidays
• Bilingual Spanish is a plus, but not required

Benefits:

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )
Salary Ranges

Compensation: $22.75/Hour