Claims Leader
A P&C insurance carrier is seeking a Claims Leader. The Claims Leader will have full authority over claim policies, procedures and philosophy. This role offers broad exposure across the business, including marketing, reinsurance and industry associations, while providing the opportunity to establish and execute a comprehensive claims strategy. As the organization’s subject matter expert, the Claims Leader will make final decisions on significant claims, drive process improvements, and shape the structure and effectiveness of the claims department, including evaluating outsourced functions and multi-line units. This executive will also represent the company externally through presentations, articles and participation in industry organizations, while fostering professional development and ensuring accurate claims data for underwriting and trend analysis. Key priorities in the first six months include streamlining claims processes, evaluating the structure of outsourced and internal claims functions, and enhancing industry connectivity to position the department for long-term success. This is a retained search. Responsibilities:
- Develop and enforce the company’s claims philosophy, policies and procedures. Make final decisions on major claims, and ensure consistent, high-quality execution across the department.
- Oversee the structure and performance of the claims department, including Property, Litigation and Multi-Line Fast-Track units. Evaluate and potentially restructure outsourced functions, streamline processes, and standardize procedures to drive efficiency and effectiveness.
- Collaborate with marketing, reinsurance, underwriting and other business units to ensure claims strategies align with overall company objectives. Provide insights and data to support underwriting, trend analysis and business growth.
- Represent the company externally through association participation, presentations, interviews and authored content. Build industry connectivity, enhance the company’s reputation, and stay informed on emerging trends and best practices.
- Be available to insureds, especially during major events, ensuring exceptional service. Invest in ongoing education, professional growth, and leadership development to maintain expertise and influence within the organization and the industry.
- Bachelor’s degree
- MBA or advanced certifications (preferred)
- Leadership experience as the top executive in a claims department, with full control over claims policy, procedures and philosophy
- Broad complex commercial casualty claims leadership experience
- Proven track record managing vendors and service providers
- Hands-on familiarity with multiple claims systems, with the ability to quickly learn new platforms
- Ability to balance strategic thinking with a hands-on approach, diving into the details to understand and improve claims organization performance
- Results-driven, consistently focused on achieving and exceeding both annual and long-term goals
Recommended Jobs
PAYROLL SPECIALIST
Location: St Marys, PA, US, 15857 Desk Designation: Onsite Job Req ID: 1870 Type of Contract: Permanent Full-Time Mersen is a global expert in electrical specialties and advanced material…
Automotive Body Shop Manager
The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Body Shop Manager, or an experienced Body Shop Estimator ready to grow into a management role, to join our te…
Technical Account Manager - Openshift
This is a technical services role, focused at helping facilitate adoption and proper usage of Red Hat technologies, while achieving success with customer business objectives. This is not a sales rol…
Travel Nurse RN - Med Surg - $2,070 per week
Malone Healthcare - Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Allentown, Pennsylvania. Job Description & Requirements ~ Specialty: Med Surg ~ Discipline: RN …
Retail and Marketing Representative
Marvin, a leader in the manufacturing of bespoke windows and doors, is looking for a Retail and Marketing Representative to join our dynamic sales team. This role is crucial in strengthening Marvin's …
HVAC Commercial Technicians
Job Details: HVAC Commercial Technicians My client is a top notch HVAC and Plumbing Mechanical Contractor. They are actively looking for HVAC Commercial Technicians with open shop experience.…
Club Manager
Job Summary The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Clu…
Special Education Teaching Position Scranton, PA
Looking for special education teaching jobs in Pennsylvania? BlueCloud Staffing has partnered with a caring Scranton school district to hire a passionate Elementary Special Education Teacher. Respon…
Design Operations Assistant
Design Operations Assistant Dreaming of a career in luxury design? Join a premier window treatment atelier known for its artistry, precision, and high-end clientele. We’re looking for a motiva…
Regional Industry Account Executive - Philadelphia
About Culligan Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line r…