IT Business Analyst

Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 29 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, reaching a revenue of $2 billion in 2024.

Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

Job Summary

Dorman Products is seeking an IT Business Analyst preferably with experience in the Supply Chain space to join our growing team. You will be responsible for driving system improvements, enhancing planning processes, and ensuring alignment between technology and business goals across our Supply Chain operations. The role will partner with Supply Chain area stakeholders, translating business requirements into technical solutions and supporting end-to-end planning activities. If you are self-motivated with the ability to learn new business areas, tools, and concepts quickly, and you thrive on working cross-functionally with teams in a fast-paced, global environment, we want to hear from you!

This is a hybrid role in our corporate headquarters in suburban Philadelphia (Colmar, PA) with the expectation to be onsite 2 to 3 days per week.

Primary Duties

• Partner with Supply Chain, Operations, and IT teams to gather, analyze, and document business requirements related to planning and forecasting processes.
• Understand the business processes and the systems used to support those processes. Apply this knowledge to solve problems and support enhancement requests.
• Analyze existing supply chain processes and identify opportunities for optimization through SAP APO and other planning tools.
• Lead system design sessions, functional configuration, and testing activities for supply chain planning initiatives.
• Develop and maintain detailed process maps, user stories, functional specifications, and solution documentation.
• Provide day-to-day support and troubleshooting for APO users, including issue resolution and system enhancements.
• Support key supply chain initiatives such as S&OP (Sales & Operations Planning), inventory optimization, and global planning transformation projects.
• Work closely with SAP technical teams (Basis, ABAP, PI/PO) to design and validate technical solutions.
• Analyze and interpret data to inform decision-making.
• Deliver training, change management support, and best practices guidance to end users.

Education / Experience

• Bachelor’s degree in Supply Chain, Business, Information Systems, or related field.
• 3+ years of experience in a functional or business analyst role, preferably within supply chain.
• 3+ years of hands-on experience with SAP APO (DP, SNP, or PP/DS) or SAP IBP desired.
• Experience with SAP ECC integration with APO desired.

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Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.