Assistant

Public Health Management Corporation
Philadelphia, PA

Recovery Assistant (Pool)

PHMC is proud to be a leader in public health. PHMC requires that all employees are fully vaccinated with the Covid-19 vaccine before the first day of employment.

WestHaven is a 16 bed long-term structured residence for adults with serious mental illness. The Recovery Assistants assist residents in developing and sustaining the internal and external supports they need to live independently in the community while ensuring a safe and therapeutic milieu.

Responsibilities:

  • Foster a sense of hope and trust through relationship building experiences offered in an environment of encouragement, compassion, and open communication.
  • Assist residents in identifying and developing written recovery goals that will support their transition into independent community living.
  • Provide residents support in reaching their goals by offering skill building techniques, coaching, role modeling, and emotional support both individually and in groups with their peers in such areas as: maintaining personal hygiene, maintaining a household, travel training, budgeting, socializing, using resources, illness management, pre education and vocational support, problem solving, etc.
  • Actively participate with residents in residential and community activities including taking residents to faith-based activities of their choosing.
  • Complete and maintain daily, weekly, and monthly documentation of progress and challenges the residents have in achieving their goals.
  • Work with the treatment team to identify opportunities for community integration and activities.
  • Report & document facility maintenance issues.
  • Assist residents with doing laundry as necessary and appropriate.
  • Complete incident reports for all reportable incidents.
  • Maintain physical condition of the unit: empty trashcans as needed, keep all areas clear of papers and food, ensure that bathrooms are in good hygienic condition.
  • Perform one-to-one duty as needed.
  • Follow assignment sheet for breaks, rounds, special assignments, etc.
  • Adhere to established policies and procedures including professional image and ethical guidelines.
  • Attend all mandatory in-service trainings.
  • Attend 85% of staff meetings and documents 100% review of minutes.
  • Attends a minimum of 20 hours of CEUs and/or take one advanced education course in a health-related field. Education time includes in-services and workshops.
  • Maintain annual credentialing requirements including: physical, TB and Hepatitis screening.
  • Demonstrate appropriate therapeutic interventions for people with serious mental illness.
  • Communicate pertinent information between shifts.
  • Participate in weekly supervision.
  • De-escalate agitated individuals.
  • Adapt interventions based on sensitivity to ethnical, cultural, economic, and gender-specific issues.
  • Demonstrate basic understanding of psychological and psychosocial factors related to severe mental health issues.
  • Demonstrate knowledge of and willingness to incorporate strength based and recovery oriented techniques into client care.

Shift-Specific Responsibilities: The following responsibilities are associated with the indicated shift and are assigned to all RAs working on that shift.

Evening Shift:

  • Attend daily Report sessions
  • Assist with kitchen duty
  • Participate in daily Community Meeting, groups, and treatment planning
  • Primary Counselors meet with assigned residents
  • Participate in monthly Recovery Planning and meetings with Case Manager
  • Escort residents on medical appointments, shopping/grooming appointments, and outings
  • Facilitate groups as assigned or necessary
  • Assist residents with preparation or the next day (i.e. picking out clothes, prep for next day appointments, trips, visits, etc.)
  • Engage in teaching residents to use public transportation

Overnight Shift:

  • Copy and file clinical and non-clinical documents
  • Maintain and purge active non-medical charts
  • Maintain records room
  • Tally and data enter billable services
  • Complete all assigned cleaning/maintenance chores, which include, but not limited to: Clean staff and client refrigerator, check refrigerator temperature is within normal limits, clean staff microwave, and maintain client refrigerator log, check bathroom water temperatures
  • Maintain cleanliness of laundry room and washer/dryer and clean and fold client clothes as necessary
  • Conduct hourly or as needed resident sleep checks
  • Complete the full overnight Maintenance Report chores and corresponding paperwork (nightly)

Skills:

  • CPR certified.
  • Computer literate.
  • Licensed driver in good standing preferred.

Experience:

  • Verification of course credits in human service or related field with a minimum of one year work history or at least two years of direct care experience in a mental health, medical or educational setting or equivalent professional experience.

Education Requirement:

  • A High School Diploma or Equivalent plus twelve (12) semester credit hours from an approved educational program required; Associates or Bachelor Degree preferred.
  • Must have or be in the process of obtaining a Pennsylvania Psychiatric Rehabilitation Certification within two years of hire date.

FLSA Classification: Non-Exempt

  • This position is classified as salaried non-exempt in accordance to FLSA standards.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted 2026-03-15

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