Order Processing Specialist

Job Description

Job Description

Are you detail-oriented, proactive, and passionate about providing top-notch service? KOBOLD is looking for an Order Processing Specialist to join our team and ensure the accurate and timely processing of customer orders.

As an Order Processing Specialist, you will be the vital link between our customers and internal teams. You'll be responsible for entering sales orders, sending confirmations, maintaining CRM data, and communicating with customers in a professional and timely manner.

Key Responsibilities:

• Monitor incoming order emails and process sales orders efficiently
• Send daily order confirmations and proactively communicate delays or required info
• Collaborate with Production and Purchasing teams to coordinate shipment dates
• Set up new customer accounts and maintain accurate CRM records
• Review late order reports and follow up with customers
• Provide backup support for invoicing

What You Bring:

• Excellent verbal and written communication skills
• High attention to detail and accuracy
• Strong time management and organizational abilities
• A sense of urgency and commitment to professional service
• Team-player mindset with a collaborative attitude
• Proficiency in Microsoft Office Suite

A High school diploma or GED (or equivalent experience) is required along with 3+ years’ experience in customer service or order entry. This position is Full-Time, Salaried Non-Exempt with hours of Monday through Friday, 8:00 a.m. – 4:30 p.m.

Why Join KOBOLD? At KOBOLD, our core values—Adaptable, Initiative, Bring Your Best, Interdependent, Transparent Communication, and Accountability—shape our culture and guide our daily work. Join a team where your contributions matter.

KOBOLD Instruments, Inc. is a world leading manufacturer of process measurement sensors and controls for use in the area of Flow, Level, Temperature, and Pressure.