Quality Assurance Supervisor (Monday - Friday, 8:00 am - 5:00 pm)

Purpose: Quality Assurance Supervisor (QA) is a member of the Distribution Center management team. They will work to continuously optimize our DC quality and SOP compliance by engaging with various stakeholders to improve QA metrics, refine processes and remove waste from operations. This individual will be a strong people manager with the ability to effectively manage associates with varying levels of experience. The position requires someone who can work both autonomously and collaboratively in a demanding and often ambiguous environment with strong attention to detail and effective prioritization.

Key Responsibilities:

• Manage all Quality Control/Assurance topics related functions in Distribution Center and be accountable for achieving all service level and quality targets
• Train, Cross-Train, Manage, and develop all QA associates
• Maintain full working knowledge of the WCS and WMS platforms
• Manage the collection, reporting and feedback regarding operations functions using SAP, excel, queries, Power Bi, SCI and WMS reporting
• Report on Quality Control metrics to evaluate DC compliance, Cuts, Inventory Availability, quality, and safety.

• Create a positive team environment that encourages all associates to provide insights and feedback to improve processes, adapt to an ever-changing business, and stay focused on customer satisfaction

• Maintain all OSHA safety standards including all reporting of accidents, injuries, damages, and potential threats to safety

• Direct efforts ensuring all associates maintain a safe and orderly working environment
• Identify, report, and follow up on any property damage or safety concerns
• Provide regular updates to Leadership team on evolution of audits, plans and actions
• Support Lean Six Sigma activities

• Other duties as assigned

Key Relationships:

• Manager Inventory Control

• Interface Operations leadership. 

• Facility Operations and Shift managers
• Area Operations and Forklift associates
• Training
• Health and Safety

Knowledge, Skills and Abilities :

• Experience operating in high-volume, fast moving consumer goods (FMCG) distribution environment.
• Strong interpersonal and communication skills, with ability to effectively and efficiently interact with associates and senior DC Leadership team.
• Ability to accept and meet critical deadlines with good planning and organization skills

• Strong analytical and data manipulation skills. Proficient use of Microsoft Office applications
• The job requires extensive walking and standing on hard surfaces

• Regularly required to talk, hear; sit, stand and/or walk; use fingers, hands, arms and feet to feel, handle, grip, grasp, lift, operate, push, pull, bend, and/or twist for up to ten (10) hours/day
• Occasionally required to climb, stoop, kneel and/or crouch
• Occasionally lift and carry items such as boxes weighing up to fifty (50) pounds
• Ability to work safely on elevated surfaces (2nd level mezzanine)

Requisite Education and Experience / Minimum Qualifications:

• High school diploma or GED equivalent required
• Minimum of two (2) years related distribution experience and/or training
• Ability to work overtime and weekends as required

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 14 weeks of paid parental leave.

Employees are eligible to earn ​ an annual bonus based on both company and personal performance. ​ Employees accrue prorated flexible time off in the amount ​ .4388​ hours per day that increases with years of service, ​ twelve ​ paid holidays throughout the calendar year and Service Time Off during milestone years.

The working location of this position is Wilkes-Barre, PA.

Though our teammates hail from all corners of the world, our working language is English .