CHF Registered Nurse Navigator - Performance Improvement

Penn State Health
Reading, PA

Penn State Health - St. Joseph Medical Center

Location: US:PA:Reading

Work Type: Full Time

FTE: 1.00

Shift: Day

Hours: 8:00a-4:30p

Recruiter Contact: Erin W. McCaw at [email protected] (MAILTO://[email protected])

SUMMARY OF POSITION:

The Heart Failure (HF) Nurse Navigator is responsible for coordinating and facilitating the care of patients diagnosed with heart failure across the healthcare continuum. The navigator functions as a central resource for patients, families, and the multidisciplinary care team to ensure evidence-based, coordinated, and patient-centered care.

Under the guidance of the East Region Performance Improvement Manager, the HF Nurse Navigator supports the Heart Failure Program through proactive patient identification, care coordination, education, and performance improvement initiatives aimed at improving clinical outcomes and reducing preventable utilization.

This role maintains a strong emphasis on patient and caregiver engagement, care plan comprehension, and transitions of care, which are key drivers of reduced readmissions and improved heart failure outcomes. The navigator collaborates closely with the HF Program Coordinator, Critical Care Unit Coordinator, physicians and advanced practice providers, care coordinators, social workers, clinic staff, Community Paramedicine teams, and Clinical RX-2-Go Pharmacists to ensure seamless care delivery across inpatient, outpatient, and community settings.

MINIMUM QUALIFICATION(S):

  • Bachelor's degree in Nursing

  • Three (3) years of nursing experience

  • Currently licensed to practice as a registered nurse by state of employment or holds a multistate RN license through the interstate Nurse Licensure Compact

  • Certified Professional in Patient Safety (CPPS) certification within one (1) year of hire

  • AHA Advanced Cardiovascular Life Support (ACLS) - required prior to the end of the orientation period

  • AHA Basic Life Support (BLS) - required prior to the end of the orientation period

PREFERRED QUALIFICATION(S):

  • ED, Med Surg or ICU Experience

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

  • Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).

  • Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.

  • Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.

  • Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.

  • Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH ST. JOSEPH MEDICAL CENTER?

St. Joseph Medical Center first opened its doors in 1873, over 150 years ago. The new 204-bed state-of-the-art hospital, located on Bernville Road, opened in 2006 and in 2015 became the first hospital to join the Penn State Health organization; Penn State Health St. Joseph Medical Center. Penn State Health St. Joseph Medical Center is dedicated to the health, education, and wellness of the community. Our approach to health care is bigger than all of us. It calls us to learn, share, and lift each other up while achieving our goals. With pride in who we are, where we work, and what we do, we are changing lives every day together. We do this by putting our patients first and by living our core values as we serve our community.

YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.

Position CHF Registered Nurse Navigator - Performance Improvement

Location US:PA:Reading | Nursing | Full Time

Req ID 95191

Posted 2026-05-06

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