Director of Events and Dining
- Lead the strategic vision, planning, and execution of all events and dining programs, with accountability for performance, revenue generation, and brand alignment.
- Serve as the museum’s senior authority on event management and hospitality, setting high standards for event service, operational execution, and financial stewardship.
- Act as the senior relationship manager with the museum’s food and beverage partner, driving collaboration, performance monitoring, and strategic alignment.
- Represent Events and Dining leadership on cross-functional strategic committees and senior planning initiatives.
- Direct the lifecycle of all private and internal events, from inquiry to execution, ensuring seamless coordination across museum departments.
- Oversee and enforce space utilization priorities in alignment with institutional programming and mission-driven activities.
- Define and enforce standard operating procedures and decision-making frameworks related to event bookings, exceptions, and internal service levels.
- Ensure robust risk mitigation, safety compliance, and preservation of museum assets in all event and hospitality operations.
- Develop and manage the annual operating budget and marketing plan in coordination with Finance and external partners.
- Monitor revenue performance, expense controls, and profitability of all events and dining programs; lead regular financial reviews with CFO and Head of Operations.
- Collaborate with Finance to assess vendor reporting, ensuring accuracy and transparency in commissions, guarantees, and shared earnings.
- Deliver monthly executive reporting packages, including analysis, corrective actions, and forecasts.
- Lead and mentor cross-departmental project teams; establish clear performance standards and accountability systems for internal stakeholders and external partners.
- Champion a culture of excellence, inclusiveness, and proactive communication among operational teams supporting visitor-facing services.
- Serve as an institutional ambassador to external clients, donors, and dignitaries during high-profile museum events.
- Ensure compliance with all regulatory, permitting, and food safety standards.
- Maintain clear and consistent documentation for contracts, agreements, and approvals related to events and dining operations.
- Bachelor’s degree required, advanced degree in Business, Hospitality Management, or related field preferred.
- Minimum 10 years of progressive leadership experience in hospitality, event management, or facility operations, preferably in a cultural or nonprofit setting.
- Demonstrated success in revenue generation, vendor management, and high-profile client engagement.
- Strong financial acumen, including budget development, contract negotiation, and performance analysis.
- Excellent judgment, professionalism, and ability to work across all levels of an organization.
- The salary for this position is $125,000.
- This position is Full-Time, Exempt, and 35 hours per week.
- This position reports to the Chief Financial Officer
- This position is required to be performed fully onsite at Philadelphia Museum of Art locations.
- Physical requirements:
- Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus
- Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
- Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums.
- Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.
- Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences.
- Maintains confidentiality.
- Adheres to all museum protocols, procedures, rules, and policies.
- Discounted guest tickets for admission
- Discounts on gift memberships
- Special staff tours and presentations from our curatorial and conservation teams
- Discounts at the museum restaurant, museum cafés, and museum retail and online stores
- Medical, dental, and vision benefits
- Fully paid short-term disability insurance, long-term disability insurance, and life insurance
- Health savings or flexible spending account program
- Retirement savings program with museum match
- Paid vacation, personal days, sick days, and holidays
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