Sales Associate/Client Experience

Job Description

Job Description

Description:

About SWTHZ

SweatHouz (SWTHZ) is a premier boutique wellness brand and a leader in contrast therapy, committed to enhancing the well-being of its clients. SWTHZ delivers science-backed, unparalleled wellness experiences.

SWTHZ Philadelphia is expanding rapidly, providing team members with unique opportunities for professional growth and advancement.

About the Job

The sales associate delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering studio membership and retail products and services. The sales associate builds relationships and translates the mission of SWTHZ through its product and service offerings. They will have a strong focus on behaviors that drive member acquisition and retention. The sales associate delivers successful guest and member engagement, and attainment of sales revenue goals. Your work will make a significant impact and contribution to the growth of SWTHZ, for which you will be rewarded. Starting hourly pay is $16-$18/hr.

This role is ideal for individuals passionate about wellness and customer service, who thrive in a collaborative, fast-paced environment.

Essential Duties & Responsibilities

Guest (Intro) Experience and New Membership Enrollment (40% of role)

• Executes the relationship-based sales model with each intro and passionately relates how SWTHZ products/services will satisfy their needs and goals.
• Tours potential members through the studio and describes the facilities, services and amenities that directly tie back to the intro's individual needs and goals. Communicates membership options in a clear and concise manner.
• Effectively and professionally enrolls guests using company sales techniques and protocol.
• On-boards new members successfully and assists with all member retention activities to drive club profitability
• Consistently achieves or exceeds personal and team sales goals

Prospecting and Lead Generation (40% of role)

• Responsible for effectively setting appointments for all leads and potential new business opportunities.
• Manages and follows up on leads/new business in CRM system
• Executes daily plan for successful lead management and selling activities. Consistently achieve or exceed personal productivity goals.

Client Experience (20% of role)

• Partners with Studio Manager to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention.
• Ensures members receive a friendly greeting/check-in and prompt attention to their needs.
• Maintains name relationships with members and serves as a resource for their questions or concerns.
• Provides a clean, friendly, well-maintained studio to members and guests.

Benefits

• Monthly Bonus Potential
• Free SWTHZ Membership

Qualifications

• 1+ years in sales
• High School Diploma or GED required
• Experience with membership sales is a significant advantage

If you are passionate about wellness and excited to join a growing team, we’d love to hear from you! Apply today to start your journey with SWTHZ.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour