Account Manager-Dairy

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

We are seeking a strategic and commercially driven Commercial Manager to lead Kerry’s engagement across a defined segment of Dairy and Plant-Based Dairy Beverage customers , including emerging brands, medium-sized CPGs, and co-manufacturers. This role is responsible for delivering sustainable growth through deep customer understanding, strategic account planning, and innovation in enzyme applications and dairy processing.

Key responsibilities

Customer Ownership & Growth Delivery

• Own the sales P&L for assigned customers and deliver results aligned with Kerry’s growth pillars.
• Lead commercial contracts , long-term supply agreements, and innovation partnerships to protect margin and unlock profitability.
• Build and maintain strong relationships across customer stakeholder functions and internal cross-functional teams.

Strategic Account Management

• Develop and execute robust account plans and commercial strategies tailored to customer business models and functional needs.
• Drive a proactive pipeline of customer engagements to build a margin-appropriate project portfolio for year-over-year and long-term growth.
• Lead the development of customer-specific annual budgets and 5-year growth forecasts .

Customer Experience & Satisfaction

• Implement a structured business review process to enhance customer experience and satisfaction.
• Maintain a strong external focus, leveraging insights into customer needs, market trends, and consumer preferences to guide Kerry’s investment priorities.

Innovation & Technical Collaboration

• Align sales strategies with company objectives, emphasizing dairy innovation and enzyme applications .
• Understand and address client needs related to enzyme functionality , including coagulation, flavor development, and shelf-life extension.
• Stay current on dairy industry trends , regulatory changes , and enzyme innovations to inform customer solutions.
• Collaborate closely with R&D and technical teams to develop tailored enzyme solutions that meet specific customer requirements.
• Focus on core dairy processing needs such as fluid, frozen, and cultured products , as well as extended shelf-life and ultra-filtration technologies .

Issue Resolution & Risk Management

• Recommend appropriate resources and actions to address customer-specific issues, including competitive threats, product/service complaints, and data discrepancies.

Qualifications and skills

• Bachelor’s degree in business, Communications, Food Science, Chemistry, or related discipline. MBA is preferred.
• 5+ years progressively responsible, post baccalaureate experience in B2B sales with a focus on dairy and/or enzymes
• Experience in Ingredient, Flavors or Functional & Active sales channels, preferably with existing relationships within retail customers covering areas of dairy & plant based dairy beverage.
• Sales systems & operations knowledge: CRM, Customer Segmentation, Customer Lifecycles and Analytics.
• Working knowledge of the dairy complex & ingredients and the correlating price inputs as it relates to price risk management & margin management.
• Experience with building deep customer relationships and converting those relationships into increased sales, innovation, and top line growth.
• Demonstrated effective communication skills.
• Experience building strategic plans with demonstrated ability to formulate customer activation strategies and turn them into clear compelling, actionable plans and results that are informed by the external landscape and deliver year on year growth.

The typical hiring range for this role is $123,859.00 to $213,784.00 annually and is based on several factors including but not limited to education work experience, certifications, location, etc. In addition to your pay, Kerry offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and retirement contribution (all benefits and incentives are subject to eligibility requirements).

Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. Additional information can be found at: Know Your Rights: Workplace Discrimination is Illegal (dol.gov) .