Account Associate - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
This April marks my 28th anniversary in business, and I couldnt be prouder of the team weve built. Our agency consists of seven dedicated professionalsthree in the office and four remoteeach bringing experience ranging from a few weeks to over a decade. We take pride in delivering top-tier customer care and fostering a supportive work environment where teamwork is key. Our philosophy is simple: work hard, play hard. If you're looking for a career where you can grow, be part of a collaborative team, and make a real impact, wed love to meet you! ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Erica Bantom Martin - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage client accounts and update information in the database.
- Assist clients with policy changes and inquiries.
- Process insurance claims and follow up with clients on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
- Bilingual Spanish preferred.
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