Centralized Care Coordinator

Centralized Care Coordinator/Referral Management Specialist

Dedicating your career to caring for others should bring you fulfillment—not burnout. At Primary Health Network (PHN), we believe in putting people first—our patients, our communities, and just as importantly, our employees.

As a leading Federally Qualified Health Center, PHN is more than just a healthcare organization—we're a mission-driven community of compassionate professionals who believe in care that goes deeper. Here, you’re not just filling a role—you’re joining a movement to reimagine healthcare from the inside out.

We prioritize employee wellbeing, because we know that when our caregivers thrive, so do our patients. Whether you’re at the front lines or behind the scenes, your work here truly matters. We offer a collaborative, supportive environment where innovation is encouraged, your voice is heard, and your growth is valued.

At PHN, we don’t just fill positions—we fulfill a purpose. Join us and help bring the joy back to healthcare—one patient, one colleague, and one community at a time.

Position Overview

The Centralized Care Coordinator is accountable for scheduling patient referrals and testing with specialists and outside facilities, completing prior authorizations required for referrals, acting as a liaison between the patients and providers regarding referrals. This position will work collaboratively with patients, providers, clinical staff, outside facilities. They will also ensure timely scheduling and record exchanges, prompt communication between facilities and address any barriers that contributes to a gap of care.

Location and Hours of Position

The general office hours for this position are Monday-Friday, 8:30 AM-5:00 PM. The position is located in Sharon, PA.

Education/Experience Requirements

• High School Diploma (or equivalent)
• 2 years experience in a health care setting (required)
• 2 years of clinical experience (preferred, not required)

Additional Job Qualifications/Skills

• Strong customer service focus
• Effective verbal and written communication skills
• Organized and Able to prioritize tasks
• Attention to detail
• Ability to critically think and problem solve
• Computer proficient (required)

Benefits

Choosing PHN means more than a job title; it's a holistic experience that nurtures every facet of your well-being and aspirations.

• Medical/Dental/Vision (Employee and Family plans available immediately upon start date!)
• Employer Paid Short Term disability
• Employer Paid Life Insurance
• Retirement Plan
• Paid Time Off
• 8 Paid Holidays
• College Savings Plan
• Fitness Center Membership Reimbursement
• ID Shield & Legal Shield
• Volunteer Time Off Program

Primary Health Network is an Equal Opportunity Employer and complies with all state and federal laws regarding EEOC.