Dental Customer Service (Chinese or Spanish speaking a plus)

Job Description

Job Description

Dental Customer Service Representative: Energetic Person with Growth Potential

Are you energetic, outgoing and need an exciting employment opportunity with growth potential? Then look no further we are hiring, and we want you!

Founded in 1970 as South Philadelphia Health Action and subsequently incorporated as Greater Philadelphia Health Action, GPHA is a non-profit healthcare organization with a commitment to provide compassionate and affordable healthcare services regardless of an individual’s ability to pay. GPHA is one of the largest Dental providers in Philadelphia and Tri-state area. We are presently seeking full-time Dental Customer Service Representatives. Locations include:

• 1401 S. 31st St. Phila., PA 19146
• 432 N. 6th St. Phila., PA 19123
• 4500 - 4510 Frankford Ave. Phila., PA 19124
• 5501 Woodland Ave. Phila., PA 19143
• 1999 W. Hunting Park Ave. Phila., PA 19140
• 640 Snyder Ave. Phila., PA 19148
• 800 Washington Ave. Phila., PA 19147

Qualified candidates are responsible for:

• Pleasantly greeting patients and their guests
• Answering the Telephone
• Registering Patients
• Scheduling Appointments
• Provide a smooth office and patient flow
• Facilitate productivity
• Congenial working environment

Qualified candidates must be ambitious, positive, talented, and friendly possessing the ability to multi-task. We are looking for individuals that want to grow and develop with the division. Traveling and rotating Saturdays are required.

Must be a high school graduate and preferably have at least one year of customer service experience. Dental front desk experience preferred. Computer literate with Microsoft Word, Excel, Outlook, and PowerPoint. CPR Certification required or can be provided. Must possess the ability to interact with people of diverse cultures and languages effectively to obtain necessary information.

GPHA offers GREAT PAY, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, Loan Forgiveness, and Free Malpractice Insurance...and many positions have Flexible, Hybrid or REMOTE WORK Schedules.

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At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.