Servicenow architect

Collabera
Philadelphia, PA

One of our Direct Telecom Client looking for ServiceNow Architect.


Job Details:
Job Title: ServiceNow Architect W/ TSOM Exp
Location: 100% REMOTE
Duration: 12 Months.
Pay Range : $85-87/hr


Please call me directly at 212-444-3125 or email me at [email protected] to speak in detail about the job.


Top Skills : ServiceNow Architect, Telecom, TSOM, Telecommunications Service Operations Management, TNI, ServiceNow Migration, OMT, TSOM, TSM, TNI, CMDB, SOMT,Flow Designer, Certified CSA, CAD, CIS


About the Role

  • We are seeking a highly experienced ServiceNow Architect with a strong background in Telecom Industry-specific modules.



  • This role involves designing, building, and configuring applications while acting as the primary point of contact between business and technology stakeholders.



Job description:
Must-have skills:

  • ServiceNow experience for Telecom Industry



  • ServiceNow Telecom Order Management, TSOM, TNI



Nice-to-have skills : ServiceNow Migration


Description

  • Experience: 12+ Years in ServiceNow based projects.



  • Telecom specific module experience OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer is Mandatory.



  • No generic ServiceNow experience is considered.



Roles & Responsibilities:

  • As a ServiceNow Architect, you will be responsible for working closely with Client Enterprise ServiceNow architect, leading the effort to design, build, and configure applications, acting as the primary point of contact.



  • Act as a bridge between Business and Technology stakeholders. Create System design, High Level Design, Low Level Design and user stories in line with business requirement and accounting platform architecture.



  • Experience in analyzing data, migrating more sites / applications to ServiceNow platform.



  • Responsible for team decisions.



  • Engage with multiple teams and contribute to key decisions.



  • Provide solutions to problems for their immediate team and across multiple teams.



ServiceNow Architect responsibilities include:

  • Experience with OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer



  • Governance and change control for enhancements



  • Interface with domain architects, enterprise architects



  • Discuss & capture requirements with platform & product owner



  • Analyze requirements



  • Recommend solution options



  • Perform FSD reviews



  • Impact assessments



  • Coordinate development with scrum team



  • Understanding of ServiceNow data model, tables, workflows



  • Certified CSA, CAD, CIS



  • CTA and / or CMA a plus



  • Develop innovative solutions using ServiceNow Flow Designer to streamline business processes.



  • Collaborate with cross-functional teams to integrate ServiceNow Configuration Management Database for efficient data management.



  • Lead training sessions for team members on IT Service Management best practices.



  • Contribute to the enhancement of ServiceNow Data Sources and Integrations to optimize system performance.



Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

Posted 2025-11-06

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