Development Campaign Coordinator

Job Description

Job Description

Who is the Pittsburgh Symphony Orchestra?
Known for its artistic excellence for more than 120 years, today the PSO is the region’s national and international cultural ambassador. A two-time 2018 GRAMMY® Award-winning orchestral ensemble credited with a rich history of concerts, performances, and recordings with the world’s finest conductors and musicians. The PSO consistently is demonstrating a genuine commitment to Pittsburgh’s citizens, regional communities, and vibrant cultural scenes.

Job Purpose:
As a valued member of the Pittsburgh Symphony Orchestra’s Development Department, the Development Campaign Coordinator holds a crucial role in ensuring the long-term financial sustainability and growth of the organization by supporting daily operations of a significant upcoming campaign. This individual will report directly to the Director of Major Gifts and Campaign, work closely with the Senior Vice President & Chief Development Officer, and collaborate extensively with the Development Department team members. The Development Campaign Coordinator will work with the Director of Major Gifts and Campaign to support the strategic planning and execution of this vital campaign, which is essential for the PSO’s continued success and ability to fulfill its mission.

Essential Duties and Responsibilities:
PSO Comprehensive Campaign Duties:

• Coordinate the planning, scheduling, and preparation for meetings of the Campaign Cabinet.
• Serve as the principal contact for campaign volunteers, providing essential support and guidance to maximize their effectiveness.
• Oversee the production of all campaign materials and facilitate discussions prior to donor engagements, ensuring alignment with the campaign’s objectives.
• Draft and refine correspondence and proposals to support volunteers in their outreach to potential donors.
• Conduct comprehensive campaign prospect review meetings in coordination with Prospect Research and Stewardship Manager and other key roles in the PSO Development Department to identify and strategize on potential donors.
• Implement and monitor data management best practices for the campaign, ensuring accuracy, security, and compliance.
• Ensure strict adherence to PSO’s gift acceptance policies and campaign counting and recognition standards.
• Compile and distribute detailed campaign reports and regular updates to senior leadership to ensure consistent information flow.
• Implement donor recognition and stewardship strategies, focusing on maintaining positive and ongoing relationships.
• Coordinate the planning and execution of small- and large-scale campaign events, working closely with the Director of Events to ensure a seamless and positive donor experience.
• Manage all aspects of gift agreements, pledge collections, and reminders from donors, as well as drafting proposals for foundation and corporate support.

Department Wide Duties:

• Provide administrative assistance to the CDO as needed. May include letter writing, telephone coverage, meeting and event coordination, Tessitura data entry and reporting, purchasing card reconciliation, check requests, office supply management, copying and filing. Also provides as needed administrative support to the front-line fundraising staff as requested.
• Assist with donor listings in PSO program books and on the PSO website.
• Provide VIP ticketing assistance for major donors as needed and serve as primary PSO point of contact for ticket requests from other Cultural District Development Departments.
• Responsible for coding and coordinating the approval of all invoices for the Development Department expense budget.
• Provide assistance to the Director of Events when needed on major fundraising initiatives.
• Coordinate/provide content for CEO Weekly email and other reporting.
• Maintain calendar of Development communication, events, and stewardship.
• Provide assistance to the Development Department as needed.

Required Education and Experience:

• Bachelor’s degree in a related discipline.
• Proficiency in Microsoft Office Suite and CRM databases.
• Understanding of fundraising principles and best practices.
• Appreciation for the PSO’s history, mission, and contributions to the arts.
• Commitment to attend evening and weekend concerts and participate in special events as a visible and active representative of the PSO.
• Capacity to work under pressure and collaboratively with all types of people.
• Must have access to transportation for travel to meetings and appointments.

Preferred Education and Experience:

• One year of experience in development/advancement.
• Experience in a performing arts organization.
• Familiarity and proficiency in Tessitura.

Physical Requirements:

• Ability to work on a computer for extended periods of time.
• Ability to operate related equipment, i.e., computer, copier, scanner.

Compensation and Location:
This is a full-time, exempt position with an annual salary range between $40,000 - $45,000 depending upon experience. The PSO offers a comprehensive benefits package which includes paid holidays, paid time off, employer paid health benefits, and retirement savings options with an employer match. Heinz Hall in downtown Pittsburgh is the work location for this position. The PSO supports a flexible, hybrid work environment, which currently includes three days per week in-person work, including work on weekends and evenings during PSO and Heinz Hall concerts or events.

Pittsburgh Symphony, Inc. (PSI) provides equal opportunity to all qualified employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, genetic information, ancestry, national origin, age, physical or mental disability, marital status, veteran status, or any other class or category protected by local, state, or federal law.

The specific statements shown in each section of the description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.

The PSI recognizes that an individual with a disability may require a job modification/ accommodation to enable them to successfully perform a job function. Consideration will be given to such requests. Such requests should be directed to Human Resources.

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