Manager, Sales Operations

Manager - Sales Operations

Sales operations supports the DENTALEZ/DSX sales teams by utilizing technology and systems to improve efficiency and achieve sales goals. The key responsibilities of the Sales Operations role include:

• Implementing and managing CRM tools to maximize opportunities and customer relationships
  • Manage and monitor quoting bid and promotion processes ensuring alignment of all corporate processes and expectations.
  • Clean up excess reports and ensure all necessary sales reports are present in Zoho
  • Ongoing management of Zoho system including tool enhancements that allow for hitting Zoho utilization goals.
• Developing and implementing sales processes for sales teams
  • Process for promo tracking and data management
  • Process for tracking leads-to-sales with data management
  • Oversight of consignment inventory review process
• Oversight and management of sales report repository
  • Management of a central location for all sales reports (i.e. sales forecasts QBRs quotas promo tracking etc.)
• Collaborating with other departments and upper management to identify business goals
  • Utilize discussion of sales action items from leadership team and x-matrix meetings to ensure cohesiveness of strategy and tactical implementation
  • Align tools and reporting to monitor and manage goals
• Facilitate training (new and ongoing) of sales representatives
  • Distribution and monitoring of Acto compliance and deployment of new modules
  • Communication with marketing/engineering departments to ensure latest training modules/presentations are loaded
  • Management of Acto system
• Create and manage automation tools to increase sales process efficiency
• Manage technical tools and platforms handle lead generation
  • Manage the distribution and activity tracking of marketing-generated leads
  • Continuously research any tools or market reports that increase our sales reach or improve sales efficiency (i.e. market data reports new hardware to assist in activity data entry etc.)
• Assume management of competitive intel site
  • Weekly intel sent in and entered and managed by sales ops
• Monitoring Qlik reports and ensuring data accuracy by working as sales liaison with IT
• Trade show and dealer meeting management
• Schedule/manage all trade show attendance/activity; proactively staff meetings with all attendees
• Coordinate all equipment/products to be utilized
• Budgetary control: ensure adherence to meeting budget proactively seek out ROI opportunities (i.e. DCIM cost controls staffing control etc.)
• Contracts
  • Coordinate inception-to-delivery process flow for institutional contracts (i.e. ensure review and signatures from all necessary parties)
  • Maintain contracts repository for easy access to all executed institutional contracts
  • Maintain govt contracts

DentalEZ provides equal employment opportunity to all individuals regardless of their race color religion age sex sexual orientation gender identity national origin disability protected veteran status genetic information or any other characteristic protected by state federal or local law. DentalEZ is a drug free workplace; candidates subject to post-offer pre-employment drug screening.

Required Experience:

Manager