Overnight Customer Service Representative
Join the Nation’s Leading Seafood Purveyor!
Samuels Seafood Company, the premier distributor of fresh and frozen seafood in the U.S., is seeking dedicated and detail-oriented Customer Service Representatives to join our fast-paced and dynamic night shift team. If you thrive in an energetic environment and are passionate about delivering exceptional service, we want to hear from you!
What You’ll Do:
As a Customer Service Representative, you’ll play a vital role in supporting our sales operations and ensuring a seamless customer experience. Your primary responsibilities will include:
- Answering incoming calls and emails from customers and sales representatives
- Accurately processing orders from phone calls, voicemails, and emails
- Performing data entry and invoicing tasks with precision
- Providing clear and professional communication to customers and team members
- Managing clerical and administrative duties as assigned
Why You’ll Love Working With Us:
- Fast-paced, growth-driven culture
- Opportunities for career advancement
- Comprehensive training provided
- Competitive pay and benefits package
- Supportive and team-oriented work environment
What We’re Looking For:
Required Qualifications:
- High School Diploma or GED
- Ability to work early morning shifts (starting at 4:00 AM or 5:00 AM)
- Flexibility to work weekends and holidays
- Strong customer service and telephone communication skills
- Excellent attention to detail and accuracy in data entry
- Ability to multitask and prioritize in a fast-paced setting
- Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
Ready to Dive In?
If you're enthusiastic about delivering top-tier service and want to grow within a thriving organization, apply today to join the Samuels Seafood family. Be a part of something extraordinary—where fresh starts and fresh seafood go hand in hand!
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