Program Director

Serco
Harrisburg, PA

Position Description & Qualifications

We are seeking a Program Director to oversee execution of a large-scale Indefinite Delivery Indefinite Quantity (IDIQ) contract. This role combines executive-level leadership , Engineering, and business capture to deliver mission-critical solutions for U.S. customers in CONUS and OCONUS locations. The ideal candidate will have a proven record of P&L portfolio management , large-scale program start-up , and high-value organic growth .

Key Responsibilities:

  • Portfolio Oversight: Direct P&L for a portfolio of Task Orders funded by a variety of Mission Partners on multi-faceted, sole-source IDIQ vehicle

  • Ensure cost, schedule, and performance objectives are met across multiple Task Orders.

  • Act as the single point-of-contact responsible for managing and directing Serco activities with respect to the IDIQ and for interfacing with the government

  • Responsible for all planning, organizing, scheduling, staffing, directing, controlling, resource management and reporting required in the execution of contracts on the vehicle

  • Maintain a stable workforce throughout the duration of the contract, ensuring appropriate staffing levels to meet contract requirements and respond to government direction.

  • Ensure continuity of operations.

  • Program Start-Up & Scaling: Ensure quality, rapid proposal development and new task order stand-up for seamless transition within 30 days of award.

  • establishing subcontracts in accordance with small business requirements and workshare agreements

  • hiring and training personnel

  • delivering initial CDRLs and collaboration portal

  • Strategic Leadership & Business Growth: Define and execute vision for programs; align business objectives with customer mission priorities.

  • Innovation & Digital Transformation: Drive adoption of digital engineering, software factory practices, and enterprise modeling tools; prioritize IRAD investments to maintain technical edge.

  • Cybersecurity Leadership: Oversee RMF accreditation and continuous monitoring for multi-site networks; establish Cyber Security Operations Centers for mission-critical systems.

  • Executive Engagement: Represent the organization in high-level customer meetings, industry forums, and strategic partnerships; deliver compelling briefings and demonstrations.

  • Team Development: Mentor senior managers and technical leaders; foster a culture of agility, inclusion, and continuous improvement.

To be successful in this role, you will have:

  • Ability to obtain and maintain a Top-Secret DoD Secret security clearance

  • U.S Citizenship required

  • A Master's degree in an applicable field

  • Minimum 10 years in US defense industry leadership roles, including program/portfolio and capture management

  • Proven success managing $500M+ IDIQ programs and Live Virtual Constructive Modeling & Simulation Systems

  • Experience with US Air Force programs and security accreditation/management under the Risk Management Framework (RMF)

  • Knowledge of Modeling & Simulation (M&S), Distributed Mission Operations (DMO), Live-Virtual-Constructive (LVC) integration and Joint Simulation Environment

  • P&L accountability for $200M+ annual portfolios; large-scale hiring and subcontractor management

  • Executive-level communication and stakeholder engagement

  • Experience interfacing with US Air Force Customers, Air Combat Command, Air Force Life Cycle Management Center, and Secretary of Air Force

  • Ability to travel 25-50% for customer engagements and program reviews

Additional desired experience and skills:

  • Experience with international Export/Import requirements and staffing OCONUS program efforts

  • Familiarity with Digital engineering: Model-Based Systems Engineering, Agile methodology, enterprise platforms, and data analytics

  • Experience with US Space Force Modeling & Simulation customers

  • Desired Portfolio Management Professional (PMP)

  • Eligible TS/SCI/SAP/SAR

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: . If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected] .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

  • Medical, dental, and vision insurance

  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

  • 401(k) plan that includes employer matching funds

  • Tuition reimbursement program

  • Life insurance and disability coverage

  • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

  • Birth, adoption, parental leave benefits

  • Employee Assistance Plan

To review all Serco benefits please visit: .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [email protected] .

Posted 2026-03-21

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