Operations Assistant
Job Description
Job Description
Job Description: Part-Time Operations Assistant
Role Overview:
The Administrative Assistant & Receptionist serves as the first point of contact and the organizational backbone of the training center. This role is designed for a detail-oriented professional who excels in a fast-paced environment and is eager to take on increasing responsibility as the company expands.
Key Responsibilities
- Client Relations: Greet members and guests with professionalism, manage check-ins, and handle inquiries regarding memberships, small group classes, and facility rentals.
- Scheduling & Logistics: Coordinate calendars for training staff, manage appointment bookings, and oversee the schedule for specialized equipment (such as batting cages and the underwater treadmill).
- Administrative Support: Assist with billing, data entry, and maintaining organized client files to ensure smooth daily operations.
- Facility Oversight: Maintain the professional appearance of the front desk and lobby area, ensuring all client-facing materials are up to date.
- Growth Opportunities: Assist management with local marketing initiatives, community outreach programs, and brand ambassador coordination.
Qualifications
- Proven experience in an administrative or customer service role.
- Exceptional communication skills and a "team-first" mentality.
- Proficiency in scheduling software and basic office suites (Word, Excel).
- Ability to multitask and solve problems independently in a dynamic environment.
We value precision and professionalism, but we also value the energy you bring to the room. If you’re the kind of person who remembers a client’s name and their goals, you’ll thrive here.
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