IT Support Technician
Job Description
Job Description
We are looking for an IT Support Technician to provide dependable technical support at a manufacturing site in Turtle Creek, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys hands-on desktop support, user assistance, and keeping day-to-day technology operations running efficiently. The person in this role will work across hardware, software, and account administration needs while supporting employees in a fast-paced environment.
Responsibilities:• Prepare and deploy laptops and desktop computers by imaging systems, applying configurations, and setting up devices for new and existing employees.
• Administer user access by creating, modifying, and maintaining accounts across Active Directory and Microsoft 365.
• Respond to technical issues involving hardware, operating systems, applications, and user access with timely and effective solutions.
• Diagnose and resolve end-user problems through both on-site support and remote assistance methods.
• Set up workstations, replace outdated or faulty equipment, and provide ongoing desktop support throughout the facility.
• Collaborate with other IT team members to maintain reliable daily technology operations within a busy manufacturing setting.
• Track, update, and help resolve service desk requests to ensure support activities are documented and completed accurately.• At least 2 years of experience in help desk, desktop support, or a comparable IT support position.
• Practical experience working with Active Directory and Microsoft 365 user administration.
• Familiarity with Windows environments, including Windows 10, device imaging, and workstation deployment.
• Working knowledge of hardware and software troubleshooting for end-user systems.
• Strong customer service skills with the ability to communicate technical information clearly.
• Ability to manage tasks independently while supporting a broad range of users and technology needs.
• Experience working with service desk tickets and support request tracking.
• Exposure to manufacturing environments is helpful, though not required.
Recommended Jobs
Commercial Cleaner
Benefits: ~401(k) matching ~ Bonus based on performance ~ Free uniforms ~ Opportunity for advancement ~ Training & development ServiceMaster is seeking a Part-time Cleaning Technician i…
Dishwasher/Kitchen Steward
Description Who We Are White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know t…
Porter (Hiring Now)
Job Description Job Description Walk on in to 482 Suedberg rd, Pine Groves PA 17963 Position: Porter LV Petroleum is looking for dedicated and enthusiastic Porters to join our team. This role …
Direct Support Professional (DSP) - Mental Health
$3,500 BONUS AVAILABLE FOR FULL-TIME POSITIONS!* Passavant Memorial Homes is one of the foremost, consumer-focused providers of support to individuals with intellectual disabilities, autism, and beh…
Field Service Engineer - Philadelphia, PA
Job Description Job Description Job Title: Data Center Service Technician (PDU Systems) Location: Philadelphia, PA Area (Regional Travel) Compensation: $40–$45/hour (straight time) + OT (1…
Kitchen Staff
Job Description Job Description We are a Chinese dumpling restaurant seeking some part-time kitchen help! As a Kitchen Team Member, you will play a vital role in our culinary operations, ensuring…
Team Lead
Job Description Job Description Job Purpose: To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while o…
Project Manager - Municipal Engineer
Job Description Job Description RVE (an Ardurra company) is seeking a Project Manager – Municipal Engineer in our Lehigh Valley, Allentown, PA office. Municipal engineers design projects th…
Urologist - Inpatient
Job Description Job Description Now Hiring: Urologist | Pennsylvania Locations: • Dubois, PA • Monongahela, PA Quick job details: Setting: • Hospital-based Urology Schedul…
Visitor Experience Associate
Job Description Job Description Do you love art, people, and creating unforgettable experiences? We are seeking a friendly, enthusiastic Visitor Experience Associate to join our team. You'll gree…