Middleware Engineer
Title: Middleware Engineer
Location: 3 days’ on-site required in one of these locations
- Malvern, PA
- Charlotte, NC
- Plano, TX
Duration: 6 Month Contract to Hire only for USC, GC, GC EAD
Interview Process: 2 MS Team Video Interviews - both very technical (one with challenge scenario)
Position Description
We are seeking a Middleware Engineer to support enterprise middleware platforms and web-based application environments. This role is responsible for maintaining and supporting Java runtime technologies, troubleshooting production issues, and ensuring the reliability of critical application infrastructure. The ideal candidate will have a balanced background in both engineering and operational support, with the ability to handle a high volume of support requests, production incidents, and platform changes.
Key Responsibilities
- Support and maintain middleware platforms and enterprise web applications.
- Troubleshoot and resolve production issues, incidents, and performance-related concerns.
- Support Java runtime technologies including JVM, JDK, JRE, and Apache Tomcat environments.
- Execute middleware-related changes, deployments, and maintenance activities.
- Partner with application teams to support application hosting environments and resolve technical issues.
- Participate in Tier 2/Tier 3 operational support and break-fix activities.
- Support occasional after-hours maintenance, deployments, and production incidents.
- Manage multiple concurrent tasks, support tickets, and operational requests while meeting service expectations.
Required Qualifications
- Experience supporting middleware technologies in an enterprise environment.
- Strong understanding of Java runtime environments, including JVM, JDK, and JRE.
- Hands-on experience with Apache Tomcat or similar application server technologies.
- Experience supporting web-based applications in production environments.
- Strong troubleshooting, problem-solving, and root cause analysis skills.
- Experience providing Tier 2/Tier 3 support.
- Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
- Strong communication and customer support skills.
Preferred Qualifications
- Experience with IBM WebSphere.
- Experience with IBM MQ / WebSphere MQ.
- Experience supporting Apache Server.
- Experience with Kafka or other messaging technologies.
- Experience supporting middleware platforms in cloud environments.
- Exposure to scripting or automation technologies.
- Experience supporting large-scale enterprise application environments.
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