Account Manager

Position Information : PLEASE READ BEFORE APPLYING

PART TIME – 20-25 hours/week; No Health Benefits. $15.75/hour. We are a nonprofit organization. This job would be perfect for someone who is retired; or who wants some supplemental income; and is dedicated to helping people in need.

Who is Maranatha-Carlisle? We are a 501.c.3 organization, serving as a financial ministry in the Cumberland and Perry County area. We assist those who are most vulnerable in our community by providing them with sound financial management services. These services enable our clients to maintain financial stability while living independently. Many of our clients have mental health illness, intellectual disabilities, or are elderly. Most of our clients have a very limited income, and with the Maranatha team managing their money wisely, they can focus on treatment and other important things that enhance their quality of life.

Position Title: Administrative Support/Account Manager

Hours: Tuesday, Wednesday and Thursday from 8:30 am to 3:30 pm with. Potentially Mondays for a few hours. There are occasions when additional hours may be needed. Includes paid holidays (Christmas, New Year’s Day, Thanksgiving, Labor Day, Memorial Day, Juneteenth, Fourth of July) and 2 weeks paid vacation to start. Sick time is accumulated.

Duties: The person in this position is responsible for providing administrative support and managing the income and expenses of clients by maintaining individual client accounts, utilizing a computer application that stores information specific to each client, along with their income, bills and all transactions. The incumbent of the position receives client bills, reviews and evaluates them against the client balance, and processes them for payment.

Consults with the Assistant Executive Director and/or President/CEO on unusual situations.

When checks are run (daily), assembles the checks for mailing or client/case manager pickup.

Reviews client account information on a periodic basis to ensure funding is available to pay monthly bills/expenses, including food and personal needs allowances; and coordinates any changes in payment amounts with client’s case manager.

Communicates with landlords, cable and utility companies, car insurance companies, car lenders, auto repair facilities; or other entities as needed to discuss payments or payment plans.

Attends meetings with clients and case managers as needed to review account and spending information.

Attends monthly staff meetings.

Requirements:

Must be able to work well with many different types of people (colleagues, vendors, clients and case managers) possessing strong relationship management skills.

A positive attitude is a must; along with a value-driven work ethic.

Must be efficient with details and numbers in a fast-paced environment.

Must have solid written and verbal communication skills.

Must have good computer and phone skills.

Social work experience preferred by not required.

Experience with managing finances is desired, but not completely necessary. We hire for attitude and train for skill.

CONTACT: Send resumes to Michael Landis, President and CEO at [email protected]

Job Type: Part-time

Pay: $15.75 per hour

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person