Production Supervisor
Requisition ID:
72143
Date:
Nov 19, 2025
Location:
Williamsport, Pennsylvania, US
Department:
Operations
Description:
At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
**_This is an onsite position requiring the team member to be onsite 5 days a week. No relocation is provided for this opportunity._**
**Job Summary**
Plan, direct, and supervise operations production processes and personnel within the proprietary product value streams in Operations, under the appropriate guidance and leadership. Operations include Advanced Manufacturing, Product packaging, and product rework / distribution as needed. Responsible for Safety, accountable for adherence to procedures / quality, production, maintenance, and schedules on assigned shifts; promote effective team member/Company relations to help improve team engagement, customer service and Company profits.
**Essential Duties and Responsibilities**
+ Supervise shift personnel in the manufacture of customer products consistent with high safety and quality standards.
+ Troubleshoot problems arising on the shop floor as it relates to Advanced Manufacturing operations / products, in conjunction with quality standards for throughput and yields with the appropriate engineering support from Engineering functions within the value stream.
+ Maintain close observation of orders to keep informed of manufacturing status and, when needed, initiate the necessary steps to conform to schedule / staffing requirements.
+ Promote and support site initiatives including safety programs, lean initiatives, training programs, and consistently interpret & apply all policies, practices and procedures among plant team members.
+ Recommend and implement measures to motivate team members and to encourage employees to recommend ways to improve process, quality, safety and efficiency.
+ Routinely evaluate team member performance and identify training needs. Coach and counsel team members for performance, attendance and behavior. Participate in the resolution of team members relations issues.
+ Review and approve work time in the appropriate timekeeping system. Maintain and verify accuracy of the hours each team member has worked.
+ Adjust direct labor to support demand and manage available resources to ensure on time production and delivery of customer orders with consistent focus on labor absorption.
+ Ensure Safety regulations, OSHA, SOPs, and cGMP are followed.
+ Perform routine visual inspection of work areas for unusual occurrences, safety hazards, housekeeping, work space organization and generate work orders where appropriate.
+ Network with internal and external customers and other departments as appropriate.
+ Actively participate in site wide Safety Committee Team / projects.
+ Conforms with and abides by all laws, regulations, safety rules, policies, and work procedures, and all instructions.
+ Participate in special project teams as assigned.
**Education**
+ Education: Bachelor's in a technical discipline to include Business, Operations or Engineering preferred
**Work Experience**
+ 5-8 years of experience in a manufacturing environment, including supervisory experience
**Preferred Knowledge, Skills and Abilities**
+ Working knowledge of repetitive process, high tech, manufacturing - mechanical automated systems.
+ Must possess strong leadership and managerial skills
+ General knowledge of OSHA/EPA/safety regulations, manufacturing and process automation
+ Working knowledge of business and shop floor systems to effectively manage operations; prefer SPA and MS Office applications.
+ Experience working with ISO9000, FDA and cGMP required.
+ Ability to speak effectively before groups and employees in the organization.
+ Understanding and experience in use of Lean manufacturing principles to be able to support and contribute in Lean Sigma programs and activities towards delivery of the set target
+ Able to comply with the company's safety policy at all times.
+ Able to comply with the company's quality policy at all times.
**License and Certifications**
+ Health Services\First Aid Certification Upon Hire preferred or
+ Health Services\CPR - Cardiac Pulmonary Resuscitation Upon Hire preferred
**Travel Requirements**
10%: Up to 26 business days per year
**Physical Requirements**
Light-Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.
**Additional Requirements**
+ Self-motivated and solution-oriented personality.
+ Excellent written and verbal skills.
+ Good communication, project management, and interpersonal skills.
+ Good organizational skills.
+ Effective problem-solving skills.
+ Must wear safety toe shoes, safety goggles, and hearing protection, as required, in production areas.
+ Must follow and comply with Plant's Dress and Hygiene Code (SOI).
+ Must follow and comply with all Company and Plant policies, procedure (SOIs), rules and State and Federal laws
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.
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