IT Technician

Alphanumeric is hiring an IT TECHNICIAN - Level 3 Tech Infrastructure Support Engineer to work in Marietta, PA with our client of 20 years committed to improving lives through medical and pharmaceutical advancements.

Pay Range: $40 - $43.50.

Key Responsibilities:

• Install, rack, stack, cable, and decommission IT infrastructure (servers, network, storage, industrial IT equipment) within manufacturing plant, data room, and shop-floor environments, following site safety and operational constraints.
• Perform structured copper and fiber cabling, patching, labeling, and physical QA across plant facilities, control rooms, labs, and data rooms in compliance with plant and corporate standards.
• Provide on-site operational support for physical IT infrastructure, including break/fix, incident response, preventive maintenance, and support during planned maintenance windows and shutdowns.
• Collaborate with global IT and engineering teams to review infrastructure designs, validate plant readiness (space, power, cooling, access), and adapt enterprise designs to manufacturing site realities.
• Coordinate closely with Facilities, Engineering, EHS, and Security teams to ensure infrastructure work aligns with plant safety rules, production schedules, and access controls.
• Manage vendors and contractors on-site, including scheduling work, supervising installations, validating deliverables, and ensuring adherence to plant safety and quality standards.
• Review vendor quotes and bills of materials (BOMs) for technical accuracy, compatibility with plant standards, and fit for industrial environments.
• Receive, stage, label, deploy, and track hardware assets, maintaining accurate inventory and lifecycle records for plant-based IT infrastructure.
• Support infrastructure projects and changes at the plant site, including execution of approved changes, coordination with stakeholders, and handover to operations.
• Maintain accurate documentation and as-built records, including rack layouts, cabling diagrams, asset records, and site readiness documentation to support audits and compliance.

Key Skills/Experience/Education:

• Hands-on experience with enterprise network infrastructure (switches, routers, firewalls, Wi‑Fi) in manufacturing or industrial environments.
• Experience supporting Layer 2/3 networking, VLANs, trunking, and physical network troubleshooting.
• Field experience with structured cabling systems (copper and fiber), patch panels, labeling, and testing.
• Experience working in manufacturing plants, factories, or industrial sites with active production environments.
• Familiarity with IT/OT coexistence and supporting IT infrastructure near or within operational technology (OT) zones.
• Hands-on experience with servers, virtualization platforms, and storage systems deployed on-site.
• Experience with power, cooling, UPS, PDUs, and space planning in plant IT rooms or data rooms.
• Proven experience coordinating vendors, installers, and service providers in live plant environments.
• Experience reviewing hardware quotes, BOMs, and technical specifications.
• Strong operational discipline around change management, documentation, and safety compliance.
• The person should have experience with understanding network design, installing server, switches and storage hardware.
• Experience with racking and stacking and troubleshooting.
• The role will require working with teams based around the world and consolidate the requirement.

Alphanumeric is a dynamic company born of a diverse mindset and held to a distinctly high standard. You may know us as a tech and communications firm established in 1979, but we also lead life science and healthcare organizations toward a more efficient future across the globe, bringing patients and providers together to build personalized relationships that fit their needs.But at our core, we are a family with a shared and passionate dedication to our customers. We treat our candidates as amazing (because they are!)Apply today to join our family and Make Your Mark!