IT Specialist

Job Summary

Company

NextGen Security, LLC

Location

Corporate (Exton, PA)

Industries

Security and Surveillance

Job Type

Full Time Employee

Career Level

Entry Level to Experienced (Non-Manager)

Exemption Status

Exempt

IT Specialist

What we’re looking for:

An energetic, motivated IT Specialist to join our fast-growing and dynamic team.

Someone who is extremely professional and courteous as this individual will be dealing with customers, vendors, and fellow employees.

What you’ll be doing:

The responsibilities of this position will vary but primarily focus on supporting internal technology operations, end-user support, endpoint lifecycle management, and core IT administration. Employee should generally be in the office Monday – Friday, 8:30 AM – 5 PM, but remote work opportunities are also available.

Specific duties to include:

• Provide Level 1 technical support to employees both in-office and remotely (hardware, software, account access, and connectivity issues)
• Manage user accounts, access provisioning, and access changes across systems and applications
• Support software deployment, licensing, and updates
• Assist with company-wide technology and cybersecurity initiatives, including user-facing security controls and awareness efforts

Applicant Qualifications:

• Associate degree in relevant field or equivalent degree or experience.
• Prior experience in a customer service, technical support, or IT help desk role
• Experience with Microsoft Office 365 Apps (Word, Excel, and Outlook)
• Experience with Active Directory or Azure Active Directory (Microsoft Entra)
• Preferred, but not Required:
  • Experience with Power Automate and/or PowerShell
  • Microsoft SharePoint and Teams management
  • Knowledge on conference room systems
  • AV knowledge

What you bring to the table:

• Must be able to communicate effectively and professionally in both written and verbal manner to customers and to those within the company, while maintaining a positive and productive attitude
• Demonstrate strong time management skills.

• Commitment to integrity and Company Standards and Procedures
• Attention to detail and accuracy.
• Willingness to learn multiple new skillsets.
• Troubleshooting skills

What we bring to the table:

• An awesome, collaborative culture
• Compensation based upon background and experience
• Full benefits package
• Vacation
• Cellphone Allowance

We are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.

Application Process

Please submit your resume, references and your requested salary range when applying for this position to [email protected].

More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen:

Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.