Fiber Technician II

Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit

Job Summary
The Fiber Technician II position is accountable for maintaining and expanding Shentel's fiber optic network. The fiber technician is a field position, works in various weather conditions, and is responsible for intermediate to complex fiber preparation, splicing, installation and the repair of fiber optic cable from the POP to the customer premise using tools and fusion splicing equipment. Under minimal supervision, performs testing and certification of fiber. Must be able to communicate professionally and effectively with customers, contractors, and company personnel.

Qualification Requirements: Education:
High School Diploma is required for the role.
Associate's/Technical Degree - two years is preferred for the role.

Experience Level:

• 2 years of Fiber Splicing experience is Required.
• 2 years of Field Network/Installation/Maintenance/Construction experience is Required.
• 2 years of Telecommunications experience is Required.

Job Skills & Knowledge:

• Ability to fusion splice both loose tube single and ribbon fibers.
• Ability to prep and splice a mid-sheath "ring-cut" splice.
• Ability to use all test equipment (OTDR, fiber scope, identifier, etc) to validate fiber.
• Ability to distinguish between different fiber color codes and strands.
• Ability to ribbonize loose tube fibers.
• Ability to be on-call 24 hours a day for emergency repair.
• Ability to work flexible hours, including nights, weekends, holidays, and overtime as the
• needs of the business necessitate.
• Ability to work independently and communicate effectively.
• Ability to read, understand, and follow engineering drawings/schematics.
• Ability to complete Light Brigade Certification, or relevant certification: Fiber Optics 1-2-
• 3, and Advanced OSP Technician.
• Meticulous attention to detail, standards, and documentation.
• Basic computer skills.

Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or [email protected]. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.

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