Inside Sales Rep - Fabrication

DS Fabrication, a division of DS Machine, provides precision custom metal fabrication services for commercial, industrial, and government clients. From single prototypes to full production runs, we deliver high-quality work with fair pricing and fast turnaround times. Our core values— Authentic, Adaptable, and Anchored —guide every project and shape how we build and maintain strong, lasting relationships with our customers.

We offer competitive pay, monthly bonuses, health benefits, paid time off, and career advancement opportunities. With a Monday–Friday schedule and a supportive, results-driven environment, DS Fabrication is a great place to grow your skills while contributing to a team that values quality work and meaningful customer connections.

Position Summary

We are a fast-paced, growing metal fabrication company seeking a proactive, detail-oriented Inside Sales Representative to join our team. This position plays a critical role in developing new customer relationships, managing quotes, and driving successful project execution from the inside out. If you thrive in a manufacturing environment, enjoy solving problems quickly, and value precision and communication, we want to hear from you.

Key Responsibilities

• 
  Serve as the initial point of contact for potential and existing customers, fostering strong business relationships through excellent communication and service.


• 
  Receive, assess, and respond to customer inquiries and RFQs (Requests for Quotation) promptly and professionally.


• 
  Prepare and submit accurate job estimates and quotes within a 24-hour turnaround window.


• 
  Maintain full ownership of job pricing, order entry, and sales documentation through to completion.


• 
  Collaborate daily with the Production Manager to ensure an accurate understanding of production schedules, lead times, and capacity.


• 
  Coordinate with the Purchasing Agent to confirm material pricing, availability, and lead times to ensure accurate job costing and scheduling.


• 
  Understand customer expectations and communicate them effectively to internal teams to ensure seamless project execution.


• 
  Monitor the status of active jobs to provide updates and ensure customer satisfaction.


• 
  Manage and track sales metrics, order history, and pricing consistency


• 
  Stay up to date with industry trends, material costs, and competitor pricing to support strategic pricing decisions.

Qualifications

• Proven experience in inside sales, estimating, or account management—preferably in a manufacturing or metal fabrication environment.


• Strong communication and interpersonal skills; must be comfortable engaging with customers, production staff, and vendors.


• Excellent estimating and financial acumen; ability to price jobs accurately and competitively.


• Self-motivated and confident decision-maker who thrives in a deadline-driven environment.


• Strong organizational skills with the ability to manage multiple priorities and remain detail-focused under pressure.


• Ability to read and interpret mechanical drawings, prints, and measurement specifications.


• Proficiency with job costing software, ERP systems, Microsoft Office Suite (especially Excel).


• Knowledge of metal materials, fabrication processes, and lead time management is a strong plus.

Preferred Traits

• Resourceful problem-solver with a sense of urgency and ownership.


• High level of integrity and accountability.


• Positive, team-oriented attitude with a willingness to learn and grow.


• Experience working in a manufacturing or job-shop environment.

Culture Fit:
As a Christian company, we seek an Inside Sales Representative who shares our faith and values. The ideal candidate will:

• Exhibit integrity, humility, and a servant-leadership approach


• Foster a supportive, encouraging, and respectful team environment


• Contribute to a culture of prayer, gratitude, and biblical principles


• Represent our company with professionalism and a Christ-like attitude

Ready to Apply?
If you’re proactive, driven, and ready to make an impact in a fast-paced, high-expectation environment, we want to hear from you!