Specialist

A-Line Staffing is now hiring Critical Incident Specialist Hybrid – Harrisburg, PA position, please contact Marcia Hamilton at (586) 710-7979 or [email protected]

Critical Incident Management Unit

Mortality Review / Quality Management Team

Payrate: 25.00 an hour

Position Title:

Risk Management Specialist
Critical Incident Management Unit
Mortality Review / Quality Management Team
Office of Long-Term Living (OLTL)

Hybrid – Part-time telework eligible – 2 days in office in Harrisburg, PA

Join the Commonwealth of Pennsylvania’s Office of Long-Term Living (OLTL) in ensuring the health, safety, and welfare of Pennsylvanians receiving Home and Community-Based Services (HCBS). As a Risk Management Specialist , you will serve a key role in monitoring and improving service delivery through incident review, risk mitigation, mortality trend analysis, and quality improvement initiatives.

This role is a vital part of the Critical Incident Management Unit within the Division of Participant Supports and contributes to OLTL’s compliance with Money Follows the Person (MFP) initiatives and state/federal health and welfare standards.

Key Responsibilities:

• Conduct case and record reviews to assess participant risk and guide corrective actions.
• Collaborate with MCOs, SCEs, and providers to ensure resolution of incidents and sentinel events.
• Support protective service coordination, including reports of need and follow-up actions.
• Assist registered nurses with mortality review by researching, gathering documentation, and tracking activities.
• Analyze mortality trends and compare findings with national and state health statistics.
• Propose and support preventative training programs based on data analysis.
• Collaborate with law enforcement and other regulatory agencies regarding abuse and neglect cases.
• Ensure data integrity in incident and participant records; participate in system testing and design.
• Utilize internal data systems (EIM, HCSIS, WellSky, CIS/eCIS) for analysis and oversight.
• Develop and maintain tracking systems for adverse trends and health outcomes.
• Present findings, lead project tasks, and participate in inter-agency workgroups or committees.

Minimum Qualifications:

• Education: Bachelor’s degree in Human Services, Business, or related field

OR
Experience: Minimum of 3 years relevant experience in a related field

• Preferred:
• At least 1 year experience in Incident Management, Risk Management, or data analysis
• Experience with quantitative reporting or data analysis

Required Knowledge and Skills:

• Understanding of participant risk in HCBS settings and application of risk management principles
• Basic knowledge of statistics , epidemiology , and mortality data
• Proficiency in charting and graphing data
• Advanced Microsoft Office and statistical software skills
• Familiarity with data systems such as EIM , HCSIS , WellSky , and CIS/eCIS
• Strong critical thinking , analytical , and problem-solving abilities
• Excellent written and verbal communication skills
• Knowledge of medical terminology , physical disabilities , and ADLs/IADLs
• Ability to work independently and in a remote/hybrid environment
• Willingness and ability to travel independently with overnight stays

A-Line Staffing is now hiring Critical Incident Specialist– Harrisburg, PA position, please contact Marcia Hamilton at (586) 710-7979 or [email protected]

INDKS

Job Type: Full-time

Pay: $25.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance

Work Location: Hybrid remote in Harrisburg, PA 17101