Shipping & Receiving Clerk

At Ecore, we transform reclaimed rubber into innovative performance surfaces that protect people and the planet. Our products power everything from playgrounds and gyms to hospitals, courts, and even rockets—helping people in motion be their strongest, healthiest selves. As a high-growth, sustainability-driven company, we’re leading the way in circular innovation by keeping rubber out of landfills and turning waste into wellness, safety, and performance. We’re excited to find individuals who are eager to be part of a team that’s driving global impact through innovation, sustainability, and purpose.

Location: 76 Acco Drive, York, PA 17402

Job Summary:

This position is responsible for performing level II Shipping & Receiving functions to properly pick, pack, ship, and receive all products and materials for assigned location. Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment. Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records. Must be able to plan and execute the functions independently with minimal supervision. May perform only certain shipping and/or receiving activities and be designated accordingly based on site/location. Cross training and substitution of other tasks as required.

Duties and Responsibilities:

General:

• Answer incoming phone calls and direct them to the appropriate personnel.
• Greet drivers and/or customers upon entering the Shipping office.
  • Assist drivers/customers with issues within scope of knowledge and authority.
  • Confirm pickup number with Drivers and provide instruction for pickup.
  • Confirm delivery for receivables.
• Type correspondence to carriers, customers, Shipping team, etc. in the form of e-mail, memos, letters, etc.
• Assign time-sensitive, high profile, white glove, and/or load discrepancy communications to the Shipping Expeditor.
• Schedule freight pickups & containers using SSD and/or scheduling board.
• Adhere to and follow all quality guidelines; continually check materials and orders to ensure accuracy.
• Maintain a safe and orderly work environment; maintain fork truck by completing proper inspection and reporting any maintenance issues immediately to supervisor and maintenance department.

Shipping:

• Prepare orders for shipment; retrieve materials and stage, wrap and strap skids as required or select pre-assembled orders.
• Recommend method of shipment, utilizing knowledge of shipping procedures, carriers, routes, and rates.
• Affix shipping labels, identifying information, and shipping instructions onto packed orders, pallets, or containers; post weights and shipping charges, and affix postage.
• Examine outgoing shipments to ensure shipments meet specifications.
• Load trucks, flatbeds, and/or containers; process all transfer paperwork.
• Prepare shipping paperwork (domestic & international), bills of lading, and maintain documentation of orders shipped within Epicor to ensure accuracy.
• Maintain inventory of shipping materials and supplies.
• Schedule LTL carriers for daily pickup.
• Close packs/scan documents as trucks are loaded.
• Print Bill of Ladings (BOL) and match with Epicor paperwork.
• Process packs creating Bill of Ladings (BOL) in Epicor as time allows.
• Print pick lists for same day orders released off of Credit hold.
• Perform computer functions necessary to track various aspects of orders.
• Operate fork truck or use hand truck to lift/transport raw materials and finished products while adhering to all power industrial equipment rules and safety requirements.

Receiving:

• Schedule receiving/update receiving board.
• Unload trucks, flatbeds, and/or containers.
• Receive merchandise, check and sign delivery slips; print proper receiving/transfer documents and route incoming materials, supplies, or equipment to the appropriate department or area within the same day received.
• Unpack/examine incoming shipments, record shortages and discrepancies; work directly with Purchasing team to resolve any discrepancies on deliveries.
• Process receipts in Epicor within same day received.
• Scan/attach receiving documentation per Purchasing SOP.
• Receive Return Merchandise Authorizations (RMA); work with Quality/Supply Chain to determine disposition.

Misc:

• Depending on work site/location, may be responsible for the following:
  • Ecore plant transfer paperwork for daily Shipping Driver run.
  • Oversees polymer truck deliveries; contact appropriate department and ensures sign in/out procedures are followed.
  • Responsible for EFS and PF America shipping, cutting, and processing.

Knowledge, Skills and Abilities Required:

• High School Diploma or GED or 4 years of machine operator/manufacturing experience required.
• 2-3+ years’ experience performing a variety of shipping & administrative duties.
• 12-months fork truck experience required.
• Proficient in Microsoft Office applications to include: Excel, Word and Power Point; must have the ability to learn new software programs (USPS, FedEx, ERP, etc.).
• Excellent verbal and written communication skills with the ability to maintain a positive, polite and friendly demeanor during challenging situations; English fluency (read, write, speak).
• Ability to manage multiple priorities; proven ability to multitask in a stressful environment (dirty, confined spaces, strict timelines, etc.), attention to detail, and adapt to changing demands.
• Read and understand units of measure; ability to perform basic math functions.
• Ability to work independently and as part of a team.
• Must be safety conscious and carry out work responsibilities in a safe manner.
• Must be able to work overtime to meet operational requirements.
• Able to safely perform related physical requirements/demands of the role.
• Must be able to work overtime to meet operational requirements.

What we offer you:

• Competitive medical, dental, vision, and prescription insurance coverage.
• 401k with a company match.
• PTO Hours are accrued from Day 1.
• Tuition reimbursement.
• Opportunities for development and internal promotions.
• Two minute walk to eco-friendly public transportation from rabbittransit .

Evolving materials for a changing worldCircularity isn’t just about reusing and recycling, it’s about empowering innovation and imagination. Together with our customers, we lead the effort in bringing new value to end-of-life materials through a 4-step circularity model. Driven by transformation and inspired by the versatility of rubber, Ecore is a rubber circularity company.