Sr. Applications Operations Engineer
- Responsible for supporting and maintaining multiple user and customer-facing applications and related data processing platforms and services.
- Responsible for ensuring the user-facing business applications are consistently available and are highly performant meeting customer needs.
- Responsible for executing a component/s of a domain, product, program, or pod
- Influence PBs on their decisions.
- Implement a roadmap.
- Partner with users and product team to understand their application product operational needs; translate these into a support model.
- Tracks KPIs.
- Communicate operational status to users and leadership.
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