Office Coordinator

Position is temp to perm and 100% onsite. Schedule is Saturdays, Sundays and holidays - (1) 3pm to 11:30 pm shift and (1) 11pm to 7:30 am shift

Job Summary:

This role provides moderate level administrative support.

Responsible for scheduling and providing somewhat complex information to callers. Works under some supervision. Problems are routine in nature but may involve more complex decision making than Office Assistant (entry level Admin role). Gains experience in working with order and structure, prioritizing tasks and managing resources.

Job Functions:

Answer telephones, route, and screen callers, take messages, and provide routine information to callers promptly and courteously.

Assist with patient services including scheduling appointments, check outs, sending documentation and contacting appropriate stakeholders.

Respond to inquiries and assist stakeholders according to procedures.

Manage charts including to prepare, organize, file, retrieve, archive charts and maintain a detailed spreadsheet of charts for referral.

File and retrieve documents including phone messages.

Schedule and provide administrative support for meetings, interviews, committees, conferences and calendars includingtravel/lodging arrangements and catering.

Oversee and order office supplies for the department.

Other duties and administrative support projects as assigned.

Basic knowledge of administrative and office management processes, procedures, principles and best practices

Familiarity with medical terminology and protocols

Familiarity with HIPAA regulations

Basic proficiency with electronic medical record software (EPIC)

Basic proficiency with word processing software (Microsoft Word)

Basic proficiency with spreadsheet software (Microsoft Excel)

Introductory proficiency with presentation software (Microsoft PowerPoint)

Strong verbal and written communications

Strong customer service skills

Strong interpersonal skills

Solid organizational skills

Solid time management skills

Basic conflict resolution skills

Ability to maintain confidentiality and professionalism

Ability to work independently within established guidelines

Ability to collaborate with stakeholders at all levels

Required Education: High school diploma/GED

Required Experience: At least one (1) year of administrative experience in office or clinical setting

RightSourcing (a part of Magnit) expected pay package may vary and/or include certain benefits like: Stipends (for clinical traveler workers only), Medical, Dental, Vision, 401K