PROGRAM MANAGER - SALARY- Ardmore location

Job Description

Job Description

Program Manager

The Program Manager is responsible for ensuring the creation and maintenance of a safe, healthy, and supportive environment that promotes communication, well-being, empowerment, and independence for individuals served by the program.

This role oversees the daily operations of assigned non-residential program sites and supervises all staff working within those sites. The Program Manager serves as a leader and role model for employees, demonstrating professional expectations related to job performance, workplace conduct, and interactions with participants and other professionals.

All responsibilities are carried out in alignment with RHD organizational values and program standards .

Hours:

Sun: 10am-8pm

Mon & Tues: 7am-5pm

Wed or Fri (alternate bi-weekly) 10am-8pm

• Provide supervision, guidance, and leadership to Community Integration Specialists (CIS) and Employment Specialists (ES) as assigned by the Program Director.

• Support staff development through training, mentoring, and ongoing performance feedback.

• Identify staff development needs and implement corrective action plans when necessary.

• Manage site schedules including call-outs, no-shows, and time-off requests to ensure adequate coverage.

• Participate in interviewing and onboarding new CIS/ES staff.

• Participate in participant planning meetings and interdisciplinary team meetings.

• Ensure program services are delivered according to the Individual Support Plan (ISP) .

• Provide day-to-day oversight and support to ensure high-quality service delivery.

• Respond appropriately to crisis situations by notifying appropriate personnel and completing incident reports as required.

• Report medical concerns immediately to the ADRCS .

• Develop and coordinate monthly consumer activities and ensure successful implementation.

• Manage, monitor, and reconcile site and consumer-related expenditures .

• Ensure the maintenance, safety, and cleanliness of the physical site and program vehicles , reporting repairs or concerns to ADRCS.

• Monitor staff documentation to ensure timely and accurate completion .

• Communicate documentation issues or concerns to ADRCS.

• Participate in quality assurance activities and program reviews.

• Perform other duties as assigned.

• High School Diploma required.

• Minimum 2 years of supervisory experience .

• Minimum 5 years of experience supporting adults with disabilities .

• CPRP (Certified Psych Rehab Practitioner) within one year of employment

• Specialization or experience in one or more of the following areas:

  • Competitive integrated employment

  • Self-employment (artisan/maker)

  • Urban agriculture initiatives

  • Community participation supports.

• Demonstrated knowledge of RHD values, program policies, and applicable regulations .

• Strong leadership, staff supervision, and team development skills.

• Ability to coordinate program operations and maintain service quality.

• Strong communication and interpersonal skills.

• Organizational and time management skills with strong attention to detail.

• Basic computer and internet proficiency, including:

  • Email communication

  • Time tracking systems

  • Data entry and documentation platforms.

• Valid driver’s license.

• Access to a personal vehicle with state minimum liability insurance.

• Successful completion of required employment screenings, including FBI clearance if applicable.

Work environments may include exposure to:

• Dust, fumes, and mists

• Extreme heat or cold

• Wet or humid environments

• Loud noise

• Confined spaces

• Mechanical, electrical, or chemical hazards.

• Proficient use of computers, mobile devices, and agency software.

• Business use of agency equipment including telephones and program vehicles.

Medium work level:

• Up to 50 pounds occasionally

• Up to 20 pounds frequently

• Up to 10 pounds constantly

Physical activities may include:

• Standing or sitting for extended periods

• Walking

• Using hands and fingers for tasks and documentation

• Climbing stairs or ladders

• Reaching, pushing, pulling, bending, kneeling, crouching, or stooping

• Repetitive motion tasks.

Employees must:

• Follow OSHA requirements and safety guidelines

• Adhere to Fire and Safety policies

• Comply with HR, fiscal, and agency policies

• Maintain confidentiality and HIPAA compliance

• Attend required trainings and meetings

• Demonstrate professionalism and sound judgment in all responsibilities.

About Company:

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations, stakeholders through capacity creation and employee compensation betterment.

Inperium Inc., Apis Services, Inc. and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.