Senior Analyst, Deal Operations

Senior Analyst, Deal Operations (NAOU)

Location: Hybrid, Exton, PA

Position Summary:

The Senior Analyst, Deal Operations will serve as a hands-on deal strategist NAOU, driving the successful execution of complex and non-standard deals. This role is responsible for bringing all designated stakeholders together to gain alignment, ensuring deals move forward efficiently and effectively.

As a trusted advisor to the sales organization, the Senior Analyst will analyze, structure, and facilitate deals to ensure they are commercially sound, compliant with company policies, profitable, and aligned with SOX regulations. Acting as the bridge between Sales, Finance, Legal, and Operations, the Senior Analyst will play a central role in streamlining and automating approval processes, including thresholds, approval routing, workflow design, and exception handling.

You will lead deal structuring across all relevant functions, driving deals to completion while maintaining governance, compliance, and operational rigor. This role demands a combination of commercial acumen, process expertise, and the ability to influence stakeholders to achieve timely, accurate, and compliant deal execution.

Responsibilities:

Deal Structuring & Execution

• Analyze, structure, and facilitate complex and non-standard deals to ensure compliance, profitability, and alignment with company policies.
• Lead deal structuring across all relevant functions, ensuring offers are executable by Finance, Legal, and Operations.
• Act as the first point of escalation for sales teams on commercial terms, pricing, and approvals.
• Drive deals forward by bringing together all designated stakeholders and gaining buy-in.

Governance & Compliance

• Ensure commercial integrity of all deals, maintaining profitability while adhering to SOX and internal approval rules.
• Streamline and automate non-standard deal approvals, thresholds, approval routing, exception handling, and workflows.
• Maintain a hierarchy of special terms, tips, and workarounds to enable faster deal execution without sacrificing compliance.

Cross-Functional Collaboration

• Act as a bridge between Sales, Finance, Legal, and Operations to ensure timely and accurate deal completion.
• Clearly communicate financial and operational impacts of deal structures to internal stakeholders.
• Support early engagement with Sales and Regional Directors to shape deals proactively.

Process Improvement & Enablement

• Implement methods and systems to increase team efficiency and reduce cycle times.
• Provide insights on deal trends and market sentiment to improve commercial programs.
• Support automation initiatives and continuous improvement to build a scalable Deal Desk function.
• This is a full-time role expected to work 40 hours per week, hybrid in Exton, PA.
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements ). The role requires communication with managers, peers, and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling, and meeting functions.
• This role requires up to 10% travel.

Qualifications:

• 5+ years in Deal Desk, Sales Operations, or Pricing, with proven success in structuring complex deals, SaaS experience preferred.
• Strong background in financial modeling, pricing strategy, and risk management.
• Experience driving cross-functional alignment and influencing stakeholders.

Skills

• Advanced proficiency in Microsoft Excel, Power BI, and Salesforce (or similar CRM/CPQ tools).
• Exceptional communication skills, capable of simplifying complex commercial scenarios for diverse audiences.
• Strong organizational skills, able to manage multiple deals simultaneously under tight deadlines.

Mindset

• Commercially astute with a continuous-improvement mindset.
• Detail-oriented while maintaining a big-picture view of deal strategy.
• Action-oriented, collaborative, and able to drive accountability across functions.

KPIs / Success Measures

• Deal cycle time reduction and improved approval efficiency.
• Increase in ARR and deal profitability.
• Compliance with SOX and internal approval policies.
• Stakeholder satisfaction across Sales, Finance, Legal, and Operations.
• Effective adoption of streamlined approval processes and tools.

What We Offer:

• A great Team and culture – please see our Recruitment Video.
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
• Competitive Salary and benefits.
• The opportunity to work within a global and diversely international team.
• A supportive and collaborative environment.
• Colleague Recognition Awards.

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance.

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.

Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling 610-458-5000 or sending us an email at [email protected]

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