Sr Internal Controls Analyst-1

Designs, develops, and implements enterprise-wide Control Self-Monitoring (CSM) systems and programs

Job Profile Name: Sr Internal Controls Analyst (Field Operations Focused)

Job Description

The Internal Control Analyst plays a critical role in strengthening and modernizing FedEx’s global control environment by supporting both Surface and Air Network operations and driving high standards of quality, compliance, and risk management across regions. In this highly visible role, you will help transform existing compliance tools and processes into scalable, enterprise‑ready solutions that enable consistent global execution. You will build and evaluate internal controls, analyze results, and deliver insights to leaders and executives across the organization. This role collaborates closely with back‑office teams and operational partners to identify emerging risks, recommend corrective actions, and ensure clear ownership of key processes—often helping define that ownership where it does not yet exist. Successful candidates are proactive problem solvers with strong analytical skills, a global mindset, and the confidence to represent the Enterprise Internal Control organization across a diverse stakeholder landscape.

Essential Functions

• Supports the execution of Control Self-Monitoring (CSM) programs by applying foundational project coordination and risk management skills within a regulatory-aware framework.
• Assists business partners with CSM onboarding, readiness assessments, and implementation planning, ensuring alignment with internal control standards and compliance requirements.
• Contributes to cross-functional project efforts by tracking milestones, maintaining documentation, and monitoring progress against timelines and budgets, with attention to risk and regulatory impact.
• Provides day-to-day support for CSM system functionality, including troubleshooting, routine maintenance, and ensuring system reliability in support of control effectiveness.
• Prepares control performance and value reports using established metrics and templates, contributing to transparency and accountability in risk oversight.
• Maintains and updates guidance materials to ensure consistency, usability, and alignment with regulatory expectations across business areas.
• Participates in audit remediation and control improvement activities as directed, supporting enterprise compliance and risk mitigation efforts.
• Helps reinforce internal control practices through hands-on support and collaboration with stakeholders across the organization.
• Performs other duties as assigned.

Additional Job Description

Minimum Education

Bachelor’s degree or equivalent in Business, Accounting, Information Technology, Internal Audit, or a related field, or equivalent experience.

Related experience may offset degree requirements and related education/degree may offset experience requirements.

Minimum Experience

Minimum of five (5) years in financial systems analysis, public accounting, audit, engineering, operations, or information systems.

Knowledge, Skills and Abilities

Strong project management capabilities
Proficiency in CSM platforms/tools, business software, web technologies, and/or scripting languages in a business environment.
Excellent organizational, time management, and planning skills

Extensive travel required

Preferred Qualifications:

• Familiarity with the field Control Self‑Monitoring (CSM) tools and related processes.
• Internal process transformation.
• Experience with Power BI, Power Apps, and strong data analysis capabilities.
• Experience in transforming manual tasks, reports, and processes into automated solutions.
• Bilingual or multilingual skills.
• Ability to travel as needed to support operations across regions.
• Confidence and professionalism in speaking on behalf of the Enterprise Internal Control organization to leaders, partners, and cross‑functional teams.

Job Conditions
Domestic/international travel required.

This position may be located anywhere within the US excluding AK, HI and US territories. Depending on your location, you may be required to work at a FedEx Campus several times per week.

Memphis, TN , Pittsburgh, PA and Miami, FL locations are hybrid schedule work locations and requires to be onsite several times per week or as needed.

This position is not eligible for relocation.

This position is not eligible for sponsorship.

Pay Range

Memphis, TN : $7,488.36/monthly - $9,922.07/monthly

Pittsburgh, PA : $7,882.48/monthly - $10,444.28/monthly

Miami, FL: $7,882.48/monthly - $10,444.28/monthly

US Remote: $7,094.23/monthly - $12,533.14/monthly

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience related to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Job Profile Name: Internal Controls Analyst (Field Operations Focused)

Job Profile Summary

Provides support in the design, development, and implementation of enterprise-wide Control Self-Monitoring (CSM) systems and programs.

Job Description

Essential Functions

• Apply foundational project management and risk analysis skills to support and develop Control Self-Monitoring (CSM) programs under general supervision, with attention to regulatory compliance and control standards.
• Collaborates with business partners to understand operational needs, document CSM requirements, and promote best practices that enhance control effectiveness and support risk mitigation.
• Coordinates implementation activities for new CSM builds, contributing to planning, execution, and continuous improvement efforts that align with internal control and regulatory expectations.
• Provides support for CSM system solutions, including maintenance, troubleshooting, and user assistance to ensure system reliability and compliance readiness.
• Assists in decision-support analysis and contributes to the development of performance metrics and value assessments that reflect control strength and regulatory alignment.
• Enhances documentation and guidance materials to improve usability, consistency, and adherence to control and compliance standards across business areas.
• Contributes to audit remediation and control improvement activities, supporting enterprise efforts to maintain a strong and compliant control environment.
• Reinforces internal control practices through hands-on support and collaboration, with a growing awareness of regulatory frameworks and enterprise risk.
• Performs other duties as assigned.

Additional Job Description

Minimum Education

Bachelor’s degree or equivalent in Business, Accounting, Information Technology, or a related field.

Related experience may offset degree requirements and related education/degree may offset experience requirements.

Minimum Experience

Minimum of two (2) years in financial systems analysis, public accounting, audit, engineering, operations, or information systems.

Knowledge, Skills and Abilities

Strong technical skills.
Proficiency in CSM platforms/tools, business software, web technologies, and/or scripting language in a business environment.
Good interpersonal and organizational skills.

Job Conditions

Domestic/international travel required.

Preferred Skills:

• Familiarity with the field Control Self‑Monitoring (CSM) tools and related processes.
• Internal process transformation.
• Experience with Power BI, Power Apps, and strong data analysis capabilities.
• Experience in transforming manual tasks, reports, and processes into automated solutions.
• Bilingual or multilingual skills.
• Ability to travel as needed to support operations across regions.
• Confidence and professionalism in speaking on behalf of the Enterprise Internal Control organization to leaders, partners, and cross‑functional teams.

This position may be located anywhere within the US excluding AK, HI and US territories. Depending on your location, you may be required to work at a FedEx Campus several times per week.

Memphis, TN , Pittsburgh, PA and Miami, FL locations are hybrid schedule work locations and requires to be onsite several times per week or as needed.

This position is not eligible for relocation.

This position is not eligible for sponsorship.

Pay Range

Memphis, TN: $5,662.27/monthly - $7,502.51/monthly

Pittsburgh, PA: $5,960.29/monthly - $7897.38/monthly

Miami, FL: $5,960.29/monthly - $7897.38/monthly

US Remote: $5,364.26/monthly - $9,476.86/monthly

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience related to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Job Profile Name: Associate Internal Controls Analyst (Field Operations Focused)

Job Profile Summary

Provides support in the design, development, and implementation of enterprise-wide Control Self-Monitoring (CSM) systems and programs.

Job Description

Essential Functions

• Supports the execution and development of Control Self-Monitoring (CSM) programs by applying foundational project management and risk analysis skills within a regulator-aware framework.
• Coordinates with business partners to gather and document CSM requirements, ensuring alignment with internal control standards and regulatory expectations.
• Assists in the implementation and maintenance of CSM system solutions, including basic administration, user support, and issue resolution to uphold control reliability.
• Contributes to decision-support analysis and helps develop performance metrics that demonstrate control effectiveness, risk mitigation, and business value.
• Participate in efforts to improve documentation and guidance materials for consistency, clarity and compliance across teams.
• Plays a key role in strengthening the internal control environment through hands-on support of CSM and control-related activities, with a focus on risk identification and regulatory adherence.
• Performs other duties as assigned.

Additional Job Description

Minimum Education
Bachelor’s degree or equivalent in Business, Accounting, Information Technology, or a related field. Related experience may offset degree requirements and related education/degree may offset experience requirements.

Experience
No experience required.

Knowledge, Skills & Abilities
Strong technical skills.
Proficiency in CSM platforms/tools, business software, web technologies, and/or scripting language in a business environment.
Good interpersonal and organizational skills.

Job Conditions
Potential for frequent domestic/international travel.

Preferred Skills:

• Familiarity with the field Control Self‑Monitoring (CSM) tools and related processes.
• Internal process transformation.
• Experience with Power BI, Power Apps, and strong data analysis capabilities.
• Experience in transforming manual tasks, reports, and processes into automated solutions.
• Bilingual or multilingual skills.
• Ability to travel as needed to support operations across regions.
• Confidence and professionalism in speaking on behalf of the Enterprise Internal Control organization to leaders, partners, and cross‑functional teams.

This position may be located anywhere within the US excluding AK, HI and US territories. Depending on your location, you may be required to work at a FedEx Campus several times per week.

Memphis, TN , Pittsburgh, PA and Miami, FL location are hybrid schedule work locations and requires to be onsite several times per week or as needed.

This position is not eligible for relocation.

This position is not eligible for sponsorship.

Pay Range

Memphis, TN: $5,152.82/monthly - $6,698.67/monthly

Pittsburgh, PA: $5,424.03/monthly - $ 7,051.23/monthly

Miami, FL: $5,424.03/monthly- $ 7,051.23/monthly

US Remote: $4,881.62/monthly - $8,461.48/monthly

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Minimum Education

Bachelor’s degree or equivalent in Business, Accounting, Information Technology, Internal Audit, or a related field, or equivalent experience.

Related experience may offset degree requirements and related education/degree may offset experience requirements.

Minimum Experience

Minimum of five (5) years in financial systems analysis, public accounting, audit, engineering, operations, or information systems.

Knowledge, Skills and Abilities

Strong project management capabilities.
Proficiency in CSM platforms/tools, business software, web technologies, and/or scripting languages in a business environment..
Excellent organizational, time management, and planning skills.

Extensive travel required.

Job Conditions
Domestic/international travel required.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire.

For details on our comprehensive benefits, click here .

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)