Referral / Intake Coordinator

Equilibria Psychological and Consultation Services
Philadelphia, PA

Equilibria is a mental health group practice looking for a Referral Coordinator to work 35-40 hours/week. Ideal candidates can be in the Philadelphia metro area for training and periodic meetings.

Pay Range: $18.50/hr to $20.00/hr

Main Responsibilities and Duties:

  • Assists a diverse set of patients (clients) calling to schedule intake appointments
  • Initiates referral process and calls insurance companies to verify benefits (co-pays, deductibles, etc.)
  • Enters patient data into an EHR system and schedules appointments
  • Manages a high volume of phone calls in a friendly, supportive manner
  • Provides general administrative support, like answering emails, calling insurance companies, managing schedules, and maintaining electronic records
  • Adjusts to changes and works through issues as they arise
  • Maintains confidentiality

Qualifications and Benefits:

  • Minimum 2 years related experience
  • Behavioral or medical health office experience preferred
  • Detail oriented and a quick learner
  • Effective communication and teamwork skills
  • Computer skills required

Please check out our website to get a feel for our practice:

Interested applicants should apply through Indeed or send a CV to: [email protected]

Benefits:

  • Flexible Hours
  • Work from home position
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Job Type: Full-time

Pay: $18.50 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: Remote

Posted 2025-11-15

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