Sales Associate

Job Description

Job Description

Ready to take your sales career to the next level? Join our dynamic team and start earning a competitive hourly rate of $18.00/hour + additional incentive on memberships sales!

Clean Express Auto Wash operates under the parent company of Express Wash Concepts, one of the region’s award-winning, fastest-growing companies, and can offer you just that! We are more than a car wash – and are looking for individuals interested in Growing with Us!

Why Choose Clean Express Auto Wash ? We're not just a car wash; we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities, all while providing ample opportunities for personal and career growth. Join us in our mission to make a difference through the power of cleanliness.

Benefits to joining Clean Express Auto Wash

• Additional incentive on memberships sales
• Ongoing training and development
• Unlimited Wash Club membership
• 50% off retail items
• Supplied uniforms.
• Paid vacation per Employee Manual

Essential Duties and Responsibilities

As a Membership Sales Associate, your primary focus will be on delivering exceptional customer service while helping customers choose the best car wash options. You'll educate them on the benefits of joining the Unlimited Wash Club, promote monthly unlimited car wash packages, and upsell additional products to existing customers. In addition to these core responsibilities, your workday will also include, but is not limited to:

• Sell membership packages and consistently meet or exceed goals set by leadership.
• Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs.
• Achieve personal sales targets, sign-up goals, and upsell objectives.
• Drive the store team's success in meeting Ultimate Wash Club sign-up goals, directly contributing to membership acquisition and retention.
• Greet customers warmly, guiding them seamlessly through the car wash process.
• Engage with customers after and after their wash to ensure complete satisfaction.
• Handle transactions accurately at the point of sale.
• Adhere to all safety protocols and guidelines to prevent accidents and injuries.
• Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction.
• Maintain a professional appearance in line with company guidelines.
• Take on additional responsibilities as assigned by management.

Job Requirement

• High school diploma or GED
• 1-2 years of experience in a customer-facing role (retail, hospitality, or similar preferred)
• A positive, outgoing attitude and a passion for delivering great guest experiences
• Excellent communication skills and a natural ability to connect with others
• Ability to multitask in a fast-paced environment while staying focused on guest satisfaction
• Must be able to work a flexible schedule, including weekends and holidays

Work Environment and Physical Demands

• Ability to stand and move throughout the site for the entire shift.
• Capability to work outdoors in all weather conditions.
• Consistently able to lift 25 lbs., with the ability to lift up to 50 lbs. occasionally.
• Must wear safety equipment when required.

EWCMSA

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.