Supervisor distribution operations

Category/Area of Expertise: Distribution

Job Requisition: 457091

Address: USA-PA-Bethlehem-4930 4950 Hanoverville Road

Store Code: DC Bethlehem II PA (7261055)

ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of the largest grocery retail supply chains in the nation. ADUSA Distribution receives, stores, manages inventory, and ships fresh and non-perishable product throughout the network of local brand stores. ADUSA Distribution facilities handle a mix of product types, including fresh, frozen, grocery and health and beauty care items. Our team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit

Primary Purpose

The Supervisor, Distribution Operations provides leadership for assigned department, ensuring a safe and engaged team at all times. This role is responsible for meeting operational and team objectives, ensuring safety, quality and production standards are met. Handles all daily issues and projects under the direction of the Operations Manager. Works with all Distribution Center Departments, Transportation, and Inventory Management to ensure the timely movement of product.

Duties And Responsibilities

• Maintain a safe and positive work environment ensuring associates are treated fairly and consistently. Actions support a "Safety First" culture and ensure safe practices are employed, minimizing unsafe events and ensuring compliance with all regulations.
• Supervises day to day activities of department and assigned team.
• Provides direct oversight for warehouse associates. Manages team performance via coaching, feedback, and disciplinary efforts.
• Proactively partners with all applicable departments to ensure efficient and accurate flow of inventory in and out of distribution center, meeting commitments to retail.
• Monitors department staffing and adjusts as needed. Assists in recruiting, staffing and training activities.
• Communicates with appropriate individuals/departments during the shift that may affect other warehouse departments.
• Efficiently leads associates of the department toward attaining their individual and combined goals through hands-on guidance and training.
• Meets department operational and budget goals.
• Ensures compliance with established standards in the areas of safety, productivity and accuracy.
• Provides feedback to leadership for optimization opportunities.
  
  

Functional Competencies

• Occupational & People Safety - Demonstrates ownership of safety and security
• Food Safety & Sanitation - Follows standard food safety and sanitation standards
• Team Member Relations - Maintains and promotes productive working relationships by applying knowledge of team member requirements (Union/Non-Union)
• Internal & External Communication & Documentation - Presents information clearly, interacting with others in a professional manner
• Inventory Control & Quality Assurance - Communicates the impact of quality standards throughout each cross functional department
• Customer Service - Initiate actions that improve the customer experience by applying basic understanding of customer behavior
• Operational Coordination - Creates and applies strategies as needed to exceed daily plans
• Operations Analysis - Demonstrates and communicates an understanding of all process flows and the operational KPIs and goals within functional area of responsibility
• Regulatory Awareness & Compliance - Follows legal, regulatory and internal guidelines
• Financial & Business Acumen - Makes day-to-day decisions using business & financial concepts & principles
• Distribution Center Systems, Equipment, Automation & Technology - Fulfils the requirement of the role by demonstrating understanding of Systems, Equipment, Automation & Technology
  
  

Qualifications

• 5 or more years' experience in general distribution operations or a BS/ BA in a related field
• High school diploma or equivalent
  
  

Knowledge

• Basic understanding of business financial reports and information
  
  

Skills & Abilities

• Demonstrated leadership ability, with the ability to engage and motivate others
• Customer focus
• Collaboration
• Communication
• Problem solving
• Multi-tasking in a fast-paced environment
  
  

Other

• Ability to work in a -5 degree to 90+ degree Fahrenheit environment (temperature varies within each department) for long periods of time.
  
  

Preferred Requirements

• College degree preferred
• Supervisory experience of hourly associates
• Certified on powered industrial equipment
  
  

We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email [email protected]