Senior Project Lead, Global Cloud Operations

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Within the Product Engineering Global Cloud Operations (GCO) organization, our Project & Program Office is focused on the best in class project execution to accelerate S/4 HANA cloud adoption in the market. The Project Office manages the planning and implementation, and also owns the escalation management during planned project activities. The Senior Project Lead will work in Global Cloud Operations accounts in the Americas.

The Project & Program Office Organization has the following priorities:
• Build and operate a world-class, efficient and reliable organization to support our customers' journey toward their next-generation business
• Help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on a continuous basis

• Accelerate innovations to the S/4 HANA platform

• Manage system landscape provisioning, application installations, upgrades and migrations

• Perform project management for all GCO Delivery Projects
• Act as the main interface to the customer project team to ensure effective communication

These priorities are transferred into the Project & Program Office Organization in order to support the accelerated SAP HANA growth and adoption goals, and to ensure that SAP customers have an effective & secure way to move into the GCO Managed Cloud.
In order to increase our delivery strength, the Project & Program Office Organization requires talented, hands-on experts in application and technology areas, ideally candidates who are interested in the combination of these areas.

What you'll do
• You are a key contact for all topics around GCO technology to ensure a smooth move to the SAP HANA system landscape in the cloud.

• Your passion is the implementation and migration of different solutions and technologies including the design, configuration and operation of the perfect solution landscape with the newest technologies, products and innovations.

• The Project Lead manages the provisioning and upgrades of system landscapes in the GCO Managed Cloud

• This role serves as an interface between the Sales / Client Delivery Management and the GCO Delivery Technical experts
• Ability to work under pressure and constantly add value to customer and within organization
• Collaborate with different teams within the GCO Delivery organization and with other lines of business to ensure excellent customer satisfaction; this includes interfacing with customers

What you bring
• Demonstrate IT Project Management Competences

• Strong business acumen plus technology/solution background

• Process affinity and strong process orientations

• Profound IT backend technology experience
• Experience in performing system owner related tasks
• Experience in working with cross-cultural teams or individuals

• Experience in working with cross-functional teams
• Actively manage project escalations
• Experience in managing SAP release upgrades

• May be required to work on weekends, off-hours, flexibility is a must
• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management.
• Overall 8+ years of related professional experience incl. 5+ years of experience in managing/ running landscape provisioning, installation, migration and upgrades and minimum 3 years of experience in a customer facing role with excellent command on de-escalating critical situations

Preferred skills
• Good understanding of SAP Next Generation solutions and services (S4HANA, Analytics, Cloud, Mobility, HANA, Sybase)

• SAP Basis Lead with strong knowledge and hands on experience (desirable)
• Datacenter migration experience (desirable)

#SAPECSCareers

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 131000 - 222700(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements:

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our .

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 447948 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid