Optician
- Serve as a clinical resource for patients by educating them on lens materials, adaptation, treatment options, and proper product care.
- Recommend eyewear solutions that meet both medical needs and lifestyle preferences.
- Assist with frame selection and perform precise measurements for accurate, customized eyewear.
- Deliver honest, informed guidance on lens designs and frame options to support patients’ visual performance.
- Conduct accurate fittings using facial measurements, prescription specifications, and appropriate diagnostic or dispensing technology.
- Place and track frame and lens orders following company protocols and using all available systems.
- Perform adjustments and in-office repairs to ensure optimal fit and comfort.
- Communicate proactively with patients regarding order delays or updates.
- Maintain a clean, organized, and patient-friendly frame gallery.
- Support doctors by assisting with glasses progress evaluations and troubleshooting visual concerns.
- Collaborate with vendors to resolve order issues.
- Stay informed on vendor product updates, new technologies, programs, and promotions to support clinical recommendations.
- Minimum of 3 years of experience in a fast-paced optical or clinical environment; ABO certification preferred.
- Excellent written and verbal communication skills with the ability to educate and connect with patients and teammates.
- Strong interpersonal skills and the ability to build trust with patients and colleagues.
- High attention to detail and accuracy in all clinical and technical tasks.
- Demonstrated commitment to exceptional patient service.
- Ability to multitask and work efficiently while maintaining a positive, patient-centered approach.
- Proficiency with computer systems and electronic databases; strong typing accuracy.
- Professional demeanor, reliability, and self-motivation.
- Availability to work one evening per week and Saturdays to meet patient needs.
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