Food Service Liaison, UPMC Hanover. (Hanover)
Shift: schedule will vary- hired candidate must be available for multiple shift; every other weekend/holiday.
Responsible for processing and maintaining patient diet orders through automated diet office software. Utilizes customer friendly telephone skills to interact with patients and nursing to problem solve issues with food service.
- Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
- Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
- Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
- Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
- Prepares tray tickets for food assembly according to workflow procedures in the operation.
- Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
- Maintains record-keeping and prepares reports as assigned.
Work permit required if under 18 years old.
Preferences:
- Prior customer service experience
- Prior food service experience Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Recommended Jobs
Employee Development Specialist
This position is full-time in person. Gateway Engineers is a multi-million-dollar full-service civil engineering consulting firm with locations in Pittsburgh, PA, Butler, PA, and Selma, NC. Our missi…
Adventure Day Camp--Station or Lab Staff Member
Job Description Job Description This role is for candidates interested in working as a Station or Lab staff member in one of the many areas of camp at the STEM Adventure Day Camp at Camp Garrison…
Level II Technician
Overview: The Level II Technician performs all aspects of MHE planned and unplanned maintenance service on LP or electric equipment. Individual must be an expert in one of the two (LP or electrical…
ABA Behavioral Health Technician (BHT)
Spring Into a Career That Makes a Difference Paid Training Provided to Become a Registered Behavior Technician (RBT) Spring is the season of growth—and it could be the perfect time to grow into …
Geotechnical Field Technician
Geo-Technology Associates is currently seeking Geotechnical Field Technicians for our York, Pennsylvania office . Candidates with an interest in building a career in the construction observation, …
Manufacturing Machine Operator
At Ecore, we transform reclaimed rubber into innovative performance surfaces that protect people and the planet. Our products power everything from playgrounds and gyms to hospitals, courts, and even…
Systems and Process Spec II
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500…
Quality Assurance Lead
Company Overview Near Earth Autonomy is creating a future where autonomous flight is commonplace and safe. Our technology enables aircraft ranging in scale from drones to helicopters to fly auton…
Behavior Support Direct Support Professional
Access Services is seeking a Behavior Support "Enhanced" DSP (Direct Support Professional) to join our Home and Community Supports team in Malvern, PA! This enhanced case has a schedule of Monday-Fr…
Client Engagement Consultant
TransPerfect is looking for a highly motivated Client Engagement Consultant to support the continued growth of Sterling Technology, TransPerfect’s Virtual Data Room (VDR) division, across North Ameri…