Tire Sales and Customer Service Representative

Champtires
West Mifflin, PA

:

Champtires is searching for a full time, sales-oriented customer service representative for our West Mifflin tire sales and service center.

Job Duties Include:

  • Learn Champtires' business and keep current with tire industry and seasonal trends in order to provide customers with the best service.
  • Answer incoming inquiries from customers and provide them with friendly, knowledgeable and fast information.
  • Provide excellent customer service in person, on the phone and in email communications.
  • Proactively work to resolve customer questions and sell tires.
  • Document customer information, sales, issues and returns as required.
  • Follow up with customers as needed.
  • Follow all policies and procedures as outlined by management.

Minimum Qualifications

  • High School graduate or equivalent required (college degree preferred).
  • Minimum of six months of customer service and/or call center experience.
  • Ability to work on Saturdays is required.
  • Ability and willingness to learn the tire business required, previous tire industry experienced preferred.
  • Computer proficiency required, including knowledge in Microsoft Excel.
  • Ability to make independent decisions and basic analytical skills to evaluate customer inquiries required.
  • Must demonstrate good organizational and written and oral communication skills.
  • Ability and willingness to keep work station and customer reception areas neat and clean are required.

About Champtires

Champtires is a national e-commerce retailer that specializes in selling premium used tires as well as new tires. Founded in 2009, Champtires also operates brick-and-mortar locations in the Pittsburgh-area and is growing.

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends as needed

Experience:

  • customer service: 1 year (Required)

Work Location: In person

Posted 2026-07-03

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