Retail Store Representative

Title: Retail Store Representative

Duration: 15 Weeks

Work Location: Fully onsite in Erie (5753 Peach Street, Erie, PA 16509)




The job assists with retail store work that may include customer contact involving greeting customers when they enter the store, or call on the telephone to gather appropriate information, scheduling meetings, etc.


Description:
Do you like working in a fast-paced environment? Have you perfected the art of multitasking? Do you enjoy helping potential customers achieve their goals? Take this opportunity to get your foot in the door with a reputable, nationally recognized company. If hired, the position includes 4 weeks paid industry training. Position starts in August and continues into early-December. Every day, 10,000 people turn 65 Join the fastest growing segment of the insurance industry with responsibilities coordinating operations and sales meetings.


Primary Responsibility:
Individuals in this role
Welcome customers into the Medicare Center and point them in the right direction to meet their needs
Coordinate sales consultation meetings
Maintain friendly and welcoming environment within the centers
Work closely with Medicare Center manager to ensure smooth operations and provide daily reports back to corporate office
Greet and assist customers coming to the Medicare Center for sales or support
Connect customers with the appropriate organizational resource if they are not there for Medicare sales
Create customer accounts and enter information in CRM system
Set realistic expectations for wait times and alternate options available to the customer
Maintain proper stock of sales collateral, refreshments, and other supplies at the assigned Medicare Center


Required Qualifications
Excel in a fast-paced environment
Have high attention to detail
Desire to impact customer decisions
Enjoy a collaborative environment with management support
Ability to attend the following paid training programs: Corporate orientation, online and classroom training related to our sales process/site operations, and job shadowing
Proficient computer skills, including MS Word and Excel
Strong verbal and written communication skills


Preferred Qualifications
Previous sales experience preferred.