Dental Receptionist
Job Description
Job Description
- We are seeking a Front Desk Coordinator who excels at multitasking and genuinely enjoys interacting with people
- You will be responsible for managing the patient experience from the first phone call to the final checkout
- Patient Concierge: Greet patients warmly, manage check-in/check-out, and maintain a smooth flow in the reception area
- Scheduling: Manage the clinical calendar to ensure productive days and minimize gaps
- Insurance & Billing: Verify dental insurance benefits, submit claims, and explain treatment plans/co-pays to patients
- Communication: Answer multi-line phones, respond to emails, and follow up on missed appointments
- Administration: Maintain accurate electronic patient records and assist with basic office organization
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