Experienced Veterinary Client Service Representative

Washington Ave Animal Hospital
Philadelphia, PA
Experienced Veterinary Client Service Representative Location Philadelphia, PA (Point Breeze area) :

Are you an experienced Client Service Representative with a passion for veterinary medicine and a drive to grow professionally? Our dynamic and dedicated team is looking for someone like you!

What We're Looking For:

  • Veterinary Med Experience: A solid background in vet med is required.
  • Weekend Availability: Must be able to work 50% of Saturdays.
  • Flexible Scheduling: Shifts start as early as 7:00 AM, so reliability and punctuality are essential.
  • Call Center Experience: Previous experience managing high call volumes is a plus.
  • Growth-Oriented: We're looking for a candidate who excels in this role and has the ambition to grow into a CSR Lead position.

What You'll Do:

  • Be the welcoming face and voice for our clients, ensuring an excellent experience with every interaction.
  • Handle scheduling, client inquiries, and manage calls effectively while maintaining a positive demeanor.
  • Handle multiple level platforms for medication refills and appointment requests.
  • Collaborate with our medical and technical staff to support seamless communication and care.

What We Offer:

  • A supportive team environment committed to professional development.
  • Opportunities to advance within our practice.
  • Competitive compensation and benefits.

If you're passionate about client care, thrive in a fast-paced environment, and are eager to grow within the veterinary field, we want to hear from you!

Apply today to join our team and be a part of providing exceptional service to pets and their families.

Job Types: Full-time, Part-time

Pay: $18.00 - $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 12 hour shift
  • 3x12
  • Holidays
  • Rotating weekends

Work Location: In person

Posted 2026-01-09

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