Crisis Clinician II - resolve Mobile Expansion

UPMC Western Psychiatric Hospital is looking to hire a full-time Crisis Clinician II to assist their Crisis Mobile Expansion team .

Join our Mobile Expansion team and make a real impact in the community! This role offers a unique opportunity to work outdoors and engage directly with individuals who may be homeless or underserved, ensuring they receive the crisis support they need. It’s a highly rewarding position with plenty of public interaction and collaboration with community providers—perfect for someone who thrives on meaningful outreach and making a difference every day.

Under the direction of the Crisis Program Coordinator this position is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to mobile crisis calls from community professionals and persons within Allegheny County. This includes, but is not limited to, answering questions, obtaining clinical information and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.

Location: 333 N. Braddock Ave. Pittsburgh, PA 15208

Schedule/Shift: Typical work schedule is evening shifts, Monday through Friday . No weekends required but may be required to work on holidays . ***Schedule/Hours may be subject to change based on business needs.

Position Perks: Free Parking, Consistent Schedule, Positive Team Environment, & Opportunities for Growth

This position is eligible for a Sign on Bonus!!

2 year – $3500

3 year – $5000

Responsibilities:

• Manages a caseload for the shift
• Obtaining clinical information in the medical record
• Provide supportive counseling to consumers to promote stability.
• Work efficiently and independently in crisis setting
• Support consumer and negotiates appropriate referral services.
• Collaborates with the Clin III such case consultations
• Meets documentation and completes all required paperwork.
• Completes face to face crisis assessments
• Responding to telephone calls from consumer(s) community and natural supports
• Manages crisis situations effectively
• Complete case reviews
• Participates in interdisciplinary staff meeting and activities.
• Completes quarterly case reviews
• Provides supportive counseling to promote consumer stability.
• Support consumer and suggest/ recommend appropriate referral services
• Obtain authorizations or Precert information for consumers that transition into the Residential Program.
• Collaborates with the Clin III
• Managing crossover across the shifts
• Responding to telephone calls relating to the clinical services or consumers
• Ability to manage a caseload as needed while maintaining the role as the lead clinician on shift.
• Responsible for assisting consumer and clinical services with case consultation
• Participates in orientation for new crisis Clinicians
• Serves as the lead clinician and responsible for overseeing daily functions