Home Services Account Manager

Job Description

Job Description

Are you a driven, top-tier sales professional who loves being outdoors and building relationships? Do you want to sell high-value, premium services to a clientele that values quality over the lowest price?

Join us at Joshua Tree Experts , The Lehigh Valley's premier outdoor home service company. We are currently accepting applications for a Home Services Account Manager . This pivotal role offers a golden opportunity to take ownership of a territory, apply your consultative sales expertise, and enjoy exceptional, uncapped earning potential.

You do not need to be an outdoor industry expert on day one. If you bring the sales drive, the communication skills, and a genuine interest in working outdoors, we will teach you the technical aspects of our services.

The Role: This outside sales position is not just a job; it's a year-round career built on relationship management and territory growth. You will be the face of our premium brand, meeting with homeowners, evaluating their properties, and selling comprehensive, high-end outdoor property solutions.

As our Home Services Account Manager, your main responsibilities include:

• Consultative Selling: Using relationship-based sales techniques to prospect, educate clients, and close high-ticket service contracts.
• Territory Management: Continuously engaging in prospecting, obtaining referrals, networking with peers, and actively seeking new business opportunities in high-end neighborhoods.
• Estimating & Proposing: Conducting on-site property inspections, proposing job costs, and providing timely, professional estimates to prospects and clients.
• Client Experience: Following up promptly after job completion to address any concerns, ensure 100% satisfaction, and build long-term retention.
• Operational Partnership: Collaborating with our office staff to schedule work and communicating the job scope to our expert production crews to ensure client expectations are met.
• Brand Ambassadorship: Demonstrating ethical behavior, integrity, and acting as a role model for our core values: Reliable, Team Player, Improve & Adapt, and Find a Way.

Knowledge and Requisite Skills/Abilities:

• Proven Sales Track Record: Demonstrated ability to meet and exceed sales goals, build pipelines, and close deals.
• Consultative Approach: Excellent customer service, telephone etiquette, and face-to-face presentation skills. You must be comfortable speaking directly with affluent homeowners.
• Problem Solver: Ability to multitask, prioritize, identify problems, and collaborate on solutions with minimal supervision.
• Tech-Savvy: Attention to detail and proficiency with basic computer systems (CRM experience is a big plus).
• Outdoor Interest: A genuine interest in the green industry, landscaping, or outdoor property care, with a willingness to learn our specific service lines.

Minimum Qualifications:

• 3-5+ years of proven success in outside sales, B2C sales, or account management.
• Strong persuasion, negotiation, and closing skills.
• Flexibility to work varying hours to meet job demands and client schedules.
• Valid driver's license, a clean driving record, and comfortable driving to local appointments daily.
• High school diploma (College degree preferred but not required).

Bonus Points (Nice-to-Haves, but NOT required):

• Previous experience selling in the home services, construction, or outdoor service industries.
• Experience with territory mapping and route-based sales.

Why Joshua Tree Experts? Discover the endless possibilities that lie ahead with us! We firmly believe that the brilliance of our future is shaped by the exceptional talent within our team. If you yearn to be recognized for your hard work, thrive in an environment where you are trusted to run your day, and aspire to make a real impact with uncapped potential, apply today to start the conversation!