Project Manager
- Serve as a primary point of contact for clients and internal teams, ensuring exceptional service and consistent communication.
- Build relationships with clients across nonprofit sectors, cultivating trust and clarity in every interaction.
- Coordinate project timelines and deliverables to keep workstreams on track, on budget, and aligned with client goals.
- Schedule and prepare for internal and external meetings, manage agendas, and follow up on next steps.
- Present information clearly and professionally in both virtual and in-person settings.
- Maintain high standards for confidentiality and professionalism at all times.
- Monitor multiple projects at once, anticipating needs, solving problems, and adapting to shifting priorities.
- Create and maintain detailed project timelines and workflow tools.
- Support data-related project work (e.g., handling Excel files, reviewing reports, formatting deliverables).
- Help shape meeting agendas and document project decisions to support clear, aligned execution.
- Organize information for internal and external audiences with precision and clarity.
- Use technology to streamline communications and enhance client engagement.
- Actively contribute to S&W team discussions and knowledge sharing.
- Support business development efforts by helping prepare proposals or presentation materials as needed.
- Participate in marketing efforts by drafting content for social media, articles, or firm updates.
- Engage in professional development opportunities and share learnings with colleagues.
- Bachelor’s degree completed or in progress.
- 1–3 years of experience in a professional office, nonprofit, or consulting setting.
- Excellent communication skills—written, verbal, and visual.
- Detail-oriented and highly organized, with a natural ability to manage complexity.
- Client-centered, collaborative, and eager to learn.
- Confident presenting information and comfortable in both leadership and support roles.
- Tech-savvy, with working knowledge of Microsoft Office (especially Excel and PowerPoint); familiarity with Asana, Zoom, or CRM platforms is a plus.
- Able to manage up, manage across, and stay composed under pressure.
- This is a hybrid position with the current expectation of working three days per week in our Center City Philadelphia office.
- PMs must be available for in-person client or team meetings up to five days per week, as needed.
- Occasional evening or weekend work may be required (e.g., to attend a client board meeting).
- Some regional or national travel may be necessary for client engagements or conferences.
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