Customer Care (Conference) Specialist - Intermittent

Description

Are you looking for non-traditional full-time work or supplemental work/income? Do you want to work daytime hours and unsure where to work? We have the answers to your questions.

If you have a bachelor’s degree and are comfortable with technology, we would love to speak with you about an exciting opportunity!

Chorus Call, Inc. is a leader in worldwide audio and video conferencing, offering a full range of audio and video multipoint teleconferencing services to the international market. Satellite locations include Switzerland, Italy, South Africa, Greece, Australia, Canada, Germany and India.

Chorus Call seeks an individual on an intermittent basis to manage virtual meetings, process reservations, and provide customer service. Full time hours will be required during peak seasons, which occur in specific weeks of January – February, April – May, July – August, October – November. Work may also be available during non-peak seasons.

Responsibilities

• Lead operation for high volume investor relations conferences
• Take reservations
• Set up and manage conferences
• Use the reservations and passcode systems
• Work with the satellite offices to coordinate high profile events
• Establish a good rapport with customers
• Interact well with other departments
• Handle customer service issues
• Participate in certain Operations teams (ex. transcriptions team)

Requirements

• Bachelor’s Degree or pursuing a Bachelor’s Degree
• Experience as an Admin/Executive Assistant/Teacher or similar preferred
• Good phone presence
• Excellent communication/phone/computer skills
• Must be professional with excellent interpersonal and organizational skills
• Ability to learn quickly and work under pressure

We offer competitive wages and an excellent benefits package.

Chorus Call, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.